Call Center Operations Manager

Role Description:As a Floor Manager at Call Café, you will play a pivotal role in driving the success of our call center operations. Your primary responsibility will be to oversee the daily activities of the team, ensuring that we consistently deliver exceptional customer service and meet our performance targets.You will be responsible for supervising a...

We are seeking a highly motivated and experienced Outbound Resolution Professional to join our team at First Call Solutions. As a key member of our Night Shift, you will play a vital role in effectively resolving customer complaints, inquiries, and issues.About the Job:You will manage high volumes of outbound calls, ensuring that customers receive efficient...

Role Overview:The Floor Manager at Call Café is responsible for overseeing the daily operations of the call center, ensuring service levels and performance targets are met. This critical role involves maintaining efficiency, morale, and productivity while driving continuous improvement and operational excellence.This includes supervising a team of agents,...

Company Overview:At Call Center International, LLC, we are a dynamic international telemarketing company specializing in both inbound and outbound sales and marketing. Our focus is on providing multilingual telemarketing solutions tailored to client-company needs.We aim to create the world's largest ethnic inbound and outbound call center.

Practice Perfect Solutions and ServicesAt Practice Perfect Solutions and Services, we are seeking a highly motivated individual to join our team as a Call Center Agent for our Final Expense campaign.Job Overview:As a Call Center Agent, you will be responsible for engaging with clients, handling inquiries, and explaining our products and services. You will...

Requirements and QualificationsA college graduate with an MBA is preferred. Strong reporting and report writing skills are essential.Call center experience in a supervisory role is necessary, along with strong communication and interpersonal skills. Proven project and program management experience is required, with the ability to drive change and...

We are looking for a highly motivated and experienced Call Center Supervisor to join our team at Global Touch in Pakistan.Key ResponsibilitiesCreate and implement effective team management strategies to drive productivity and quality service delivery.Develop and lead training programs to enhance the skills and knowledge of team members.Maintain accurate...

About the Role:We are seeking an experienced Floor Manager to join our team at Call Café. As a seasoned professional, you will bring your expertise in call center operations to help us drive growth and excellence in our customer service team.In this role, you will be responsible for leading a team of customer service representatives, providing coaching and...

We are looking for skilled and diligent individuals to fill the role of Call Center Representatives at Next Gen Technologies Pvt Ltd.The successful candidates will be responsible for handling customer inquiries and providing timely solutions.Working Hours and ScheduleThe standard evening shift from Monday to Friday, with a schedule of 5:00pm to...

Job OverviewAt Call Center International LLC, we are seeking a highly motivated and experienced professional to lead our national sales team. As National Sales Manager, you will be responsible for building and managing a network of regional supervisors, group leaders, and at-home agents.Key Responsibilities:Develop and implement a corporate structure that...

Company OverviewParagon Solutions is a renowned call center providing top-notch services to clients and their customers globally. Established over 8 years ago, our company has continuously evolved and expanded its client base, ensuring a safe and supportive work environment for our team members.Job ResponsibilitiesThis is a challenging role that demands...

Job Description:ConnectPro International is seeking a dynamic Business Development Manager to spearhead the expansion of our call center services. This role involves identifying new business opportunities, fostering client relationships, and driving revenue growth.About UsWe are a leading provider of contact center services, dedicated to delivering...

Job Description:We are seeking an inbound call center agent to join our team at Clicksync BPO. As an inbound call center agent, you will be responsible for handling customer inquiries, providing product information, and achieving sales targets. You will also be required to maintain accurate records of customer interactions and sales, resolve customer...

Next Gen Technologies is a dynamic and growing company that is seeking experienced Call Center Representatives to join its team.The ideal candidate will have excellent communication skills, both verbal and written, and be able to work well under pressure.The job involves handling customer inquiries and resolving their issues in a timely and professional...

Job OverviewThe Operational Manager position at Touchstone Communications is a key leadership role that oversees a team of up to 25 call center associates. This individual will be responsible for interviewing, hiring, and training employees, as well as appraising performance, rewarding and disciplining staff members.This role involves addressing customer...

About Us:Call Café is a dynamic and growing call center organization that provides exceptional customer service to our clients. We are committed to delivering outstanding results and building strong relationships with our customers.We are seeking an experienced Floor Manager to join our team, someone who shares our passion for delivering exceptional...

Are you passionate about delivering exceptional customer experiences?At Tariq Network Pvt. Ltd., we are looking for call center agents who can communicate effectively with customers via email or chat and provide timely and accurate responses to their inquiries.Key Responsibilities:Respond to customer queriesCommunicate effectively with customers via email or...

Job SummaryThe Customer Service Operations Manager is responsible for overseeing call center operations to ensure performance goals are achieved during all hours of operation.This role involves managing and coaching a team of customer service representatives and other administrative positions.

About P1 Lead NetworkP1 Lead Network is a leading provider of customer service solutions. We are committed to delivering exceptional service and building long-term relationships with our clients.Job Title: Customer Service RepresentativeWe are seeking a talented individual to join our team as a Customer Service Representative. This is an exciting opportunity...

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment? We are seeking a highly motivated and experienced Call Center Expert to join our team at First Call Solutions.About the Role:As a key member of our Night Shift, you will be responsible for managing high volumes of outbound calls,...