Call Center Operations Specialist

Role Description:As a Floor Manager at Call Café, you will play a pivotal role in driving the success of our call center operations. Your primary responsibility will be to oversee the daily activities of the team, ensuring that we consistently deliver exceptional customer service and meet our performance targets.You will be responsible for supervising a...

We are seeking a highly motivated and experienced Outbound Resolution Professional to join our team at First Call Solutions. As a key member of our Night Shift, you will play a vital role in effectively resolving customer complaints, inquiries, and issues.About the Job:You will manage high volumes of outbound calls, ensuring that customers receive efficient...

Company Overview:At Call Center International, LLC, we are a dynamic international telemarketing company specializing in both inbound and outbound sales and marketing. Our focus is on providing multilingual telemarketing solutions tailored to client-company needs.We aim to create the world's largest ethnic inbound and outbound call center.

About the Role:We are seeking an experienced Floor Manager to join our team at Call Café. As a seasoned professional, you will bring your expertise in call center operations to help us drive growth and excellence in our customer service team.In this role, you will be responsible for leading a team of customer service representatives, providing coaching and...

Practice Perfect Solutions and ServicesAt Practice Perfect Solutions and Services, we are seeking a highly motivated individual to join our team as a Call Center Agent for our Final Expense campaign.Job Overview:As a Call Center Agent, you will be responsible for engaging with clients, handling inquiries, and explaining our products and services. You will...

Requirements and QualificationsA college graduate with an MBA is preferred. Strong reporting and report writing skills are essential.Call center experience in a supervisory role is necessary, along with strong communication and interpersonal skills. Proven project and program management experience is required, with the ability to drive change and...

We are looking for a highly motivated and experienced Call Center Supervisor to join our team at Global Touch in Pakistan.Key ResponsibilitiesCreate and implement effective team management strategies to drive productivity and quality service delivery.Develop and lead training programs to enhance the skills and knowledge of team members.Maintain accurate...

We are seeking a skilled and dedicated Customer Support Specialist to join our team at First Call Solutions. As a key member of our Night Shift, you will play a vital role in effectively resolving customer complaints, inquiries, and issues.Key Responsibilities:Manage high volumes of outbound calls in a timely manner, ensuring that customers receive efficient...

Role Overview:The Floor Manager at Call Café is responsible for overseeing the daily operations of the call center, ensuring service levels and performance targets are met. This critical role involves maintaining efficiency, morale, and productivity while driving continuous improvement and operational excellence.This includes supervising a team of agents,...

Job Description:We are seeking an inbound call center agent to join our team at Clicksync BPO. As an inbound call center agent, you will be responsible for handling customer inquiries, providing product information, and achieving sales targets. You will also be required to maintain accurate records of customer interactions and sales, resolve customer...

Company OverviewParagon Solutions is a renowned call center providing top-notch services to clients and their customers globally. Established over 8 years ago, our company has continuously evolved and expanded its client base, ensuring a safe and supportive work environment for our team members.Job ResponsibilitiesThis is a challenging role that demands...

Job OverviewAt Call Center International LLC, we are seeking a highly motivated and experienced professional to lead our national sales team. As National Sales Manager, you will be responsible for building and managing a network of regional supervisors, group leaders, and at-home agents.Key Responsibilities:Develop and implement a corporate structure that...

Next Gen Technologies is a dynamic and growing company that is seeking experienced Call Center Representatives to join its team.The ideal candidate will have excellent communication skills, both verbal and written, and be able to work well under pressure.The job involves handling customer inquiries and resolving their issues in a timely and professional...

Role Summary:This Senior Customer Experience Specialist position is responsible for leading a team of customer service representatives, ensuring they meet performance targets and provide exceptional customer service. The role involves mentoring, coaching, and supporting agents to achieve individual and team KPIs (Key Performance Indicators).We are seeking a...

About the RoleAt Law Communication, we are looking for a dedicated Contact Center Specialist to join our team.The successful candidate will be responsible for providing top-notch customer service and support via phone calls.We require a professional who is proficient in English, possesses excellent communication skills, and can multitask efficiently.Main...

Are you a skilled communicator with strong customer service skills? Do you thrive in a fast-paced call center environment?Intouch Communications is currently seeking a Support Specialist for Outbound Calls to join our Islamabad-based team. As a Night Shift representative, you will play a vital role in ensuring customer satisfaction and resolving issues...

Are you passionate about delivering exceptional customer experiences?At Tariq Network Pvt. Ltd., we are looking for call center agents who can communicate effectively with customers via email or chat and provide timely and accurate responses to their inquiries.Key Responsibilities:Respond to customer queriesCommunicate effectively with customers via email or...

Job RequirementsTo be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.Main Responsibilities:Managing and handling incoming calls in a professional manner.Making follow-up calls to customers at designated dates and...

About P1 Lead NetworkP1 Lead Network is a leading provider of customer service solutions. We are committed to delivering exceptional service and building long-term relationships with our clients.Job Title: Customer Service RepresentativeWe are seeking a talented individual to join our team as a Customer Service Representative. This is an exciting opportunity...

Job Description:ConnectPro International is seeking a dynamic Business Development Manager to spearhead the expansion of our call center services. This role involves identifying new business opportunities, fostering client relationships, and driving revenue growth.About UsWe are a leading provider of contact center services, dedicated to delivering...