IT Service Delivery Manager

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Service Delivery CoordinatorThis role is responsible for coordinating the steady state service delivery to client accounts, focusing on continuous improvement of productivity, service quality, and customer satisfaction.The ideal candidate will allocate resources effectively in line with customer service level agreements.They will work closely with...

You will be responsible for managing the delivery of IT services to customers, ensuring high levels of satisfaction and quality.Key Responsibilities1. Develop and execute service delivery strategies to meet customer needs and market requirements.2. Collaborate with cross-functional teams to design, launch, and maintain IT services.3. Conduct regular customer...

About the RoleWe are looking for an experienced Expert Service Delivery Manager to lead our service delivery team. The successful candidate will have a proven track record of delivering high-quality services and driving business growth.Key Responsibilities:Lead the service delivery team to achieve business objectivesDevelop and implement service delivery...

Expert Service Delivery EngineerThis role oversees the end-to-end delivery of technical solutions, ensuring adherence to project timelines, quality standards, and client requirements.The Expert Service Delivery Engineer collaborates with cross-functional teams to ensure smooth project execution and delivery. They act as the main point of contact for sales...

ITIL SpecialistWe are seeking an experienced ITIL specialist to join our team and support the delivery and optimization of IT service management projects based on ITIL best practices and aligned with ISO/IEC 20000 standards.Apply ITIL principles to implement and audit ISO 20000-based IT Service Management Systems (ITSMS) to ensure compliance and...

- Responsible for supporting Service Delivery Management according to agreed KPIs and project targets.- Assist the Country Manager in acting as the primary point of contact for all key project stakeholders.- Support project performance management, including the oversight of all resources deployed and engaged in projects.- Aid in planning, leading,...

Job Summary:We are seeking a highly motivated IT Service Delivery Specialist to join our team. As a key member of our service delivery team, you will be responsible for ensuring the high-quality delivery of our IT services.Main Responsibilities:Achieve project milestones within specified deadlines.Provide clear project goals, task allocation, and regular...

Service Delivery Coordinator Gaichu Management Services Pvt Ltd., Pakistan Responsible for coordinating the steady state service delivery to client accounts promoting the continuous improvement of productivity, service quality and customer satisfaction.Allocate appropriately resources for the assignments in line with customer service level agreements.Work...

We are seeking a highly skilled Nationwide Operations Support Expert to manage end-to-end relationships with telecom vendors and oversee service delivery in line with SLAs and KPIs.The ideal candidate will have hands-on experience in managing vendor relationships, monitoring vendor performance, and conducting regular audits and stock reconciliations to...