Practice Operations Coordinator

2 days ago

Lahore, Punjab, Pakistan beBeeLeadership Full time 6,000,000 - 8,000,000
Office Supervisor Job Description
  • Act as the liaison or case manager between the practice and the patient.
  • Review with patients the nature of the problem and treatment diagnosed, answer questions and concerns, discuss financial options, and make agreements while the emotional attachment is high.
  • Track all treatment presented using a tracking system. Monitor the case acceptance ratio on all treatment plans presented, aiming for a 67% case acceptance ratio.
  • Estimate insurance coverage, educate patients on benefits and limitations, submit claims, and make adjustments.
  • No patient should be scheduled without a signed financial arrangement in place.
  • Record referral sources on new patients, maintain office systems, and ensure accurate patient records.
  • Clean and organize the front desk and reception areas.
  • Complete End-of-Day routines and update the office answering machine/voicemail.
  • Collaborate with the front office team to send thank you letters to referring patients.
Key Responsibilities

Office supervisors must be highly organized individuals with common sense and negotiation skills. They must monitor work performed by staff, meet deadlines, and motivate employees to increase productivity and sales.

They should possess strong decision-making skills and be familiar with various computer software packages, including Microsoft Office. Effective written and oral communication skills are essential for overseeing other employees and interacting with diverse individuals professionally.

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