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Customer Support Specialist

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a skilled Customer Support Specialist to join our USA Truck Dispatching Campaign.

Job Description:
  • Foxen specializes in connecting businesses with reliable carriers for secure and on-time cargo delivery.

Our team utilizes cutting-edge technology and a vast carrier network to optimize routes, manage loads, and provide real-time tracking.

Key Responsibilities:
  1. Handle customer inquiries, complaints, and feedback via outbound calls
  2. Manage tasks and track progress using Microsoft Office and CRM software
  3. Prioritize tasks and manage time effectively in a fast-paced environment
  4. Maintain excellent communication and interpersonal skills to ensure high customer satisfaction
Requirements:
  • 0-1 year of experience in customer service or a related field
  • Bachelor's degree in Business Administration or a relevant field
  • Excellent English communication and interpersonal skills
  • Ability to multitask, prioritize, and manage time effectively
Benefits:
  • Market competitive salary
  • Sales commission
  • Transportation and cellular allowance
Working Hours:

6:00pm to 3:00am (females 6:00pm to 12:00 midnight)