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Customer Support Specialist
2 weeks ago
We are seeking a skilled Customer Support Specialist to join our USA Truck Dispatching Campaign.
Job Description:- Foxen specializes in connecting businesses with reliable carriers for secure and on-time cargo delivery.
Our team utilizes cutting-edge technology and a vast carrier network to optimize routes, manage loads, and provide real-time tracking.
Key Responsibilities:- Handle customer inquiries, complaints, and feedback via outbound calls
- Manage tasks and track progress using Microsoft Office and CRM software
- Prioritize tasks and manage time effectively in a fast-paced environment
- Maintain excellent communication and interpersonal skills to ensure high customer satisfaction
- 0-1 year of experience in customer service or a related field
- Bachelor's degree in Business Administration or a relevant field
- Excellent English communication and interpersonal skills
- Ability to multitask, prioritize, and manage time effectively
- Market competitive salary
- Sales commission
- Transportation and cellular allowance
6:00pm to 3:00am (females 6:00pm to 12:00 midnight)