
Coffee Shop Supervisor
8 hours ago
Job Description
The Coffee Shop Supervisor is responsible for leading a team of baristas to deliver exceptional customer experiences. This includes maintaining high levels of product quality, promoting sales, and fostering a positive work environment.
Key Responsibilities:
- Lead by example, demonstrating a passion for delivering exceptional customer service and meeting Second Cup standards for product quality and preparation.
- Train and develop baristas to improve their skills and knowledge, and to increase sales and customer satisfaction.
- Monitor store performance, identifying areas for improvement and implementing changes as needed.
- Collaborate with management to achieve business objectives, including sales growth and customer satisfaction.
Requirements:
- Proven leadership and supervisory experience.
- Strong communication and interpersonal skills.
- Knowledge of cash handling procedures and ability to accurately handle transactions.
- Ability to work flexible hours, including evenings and weekends.
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