Coffee Shop Supervisor

8 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Description

The Coffee Shop Supervisor is responsible for leading a team of baristas to deliver exceptional customer experiences. This includes maintaining high levels of product quality, promoting sales, and fostering a positive work environment.

Key Responsibilities:

  • Lead by example, demonstrating a passion for delivering exceptional customer service and meeting Second Cup standards for product quality and preparation.
  • Train and develop baristas to improve their skills and knowledge, and to increase sales and customer satisfaction.
  • Monitor store performance, identifying areas for improvement and implementing changes as needed.
  • Collaborate with management to achieve business objectives, including sales growth and customer satisfaction.

Requirements:

  • Proven leadership and supervisory experience.
  • Strong communication and interpersonal skills.
  • Knowledge of cash handling procedures and ability to accurately handle transactions.
  • Ability to work flexible hours, including evenings and weekends.

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