
Spanish Language Support Agent
3 days ago
We are seeking a fluent Spanish-speaking Customer Support Representative to join our team in Islamabad. In this role, you will provide exceptional support to our clients, handling inquiries via phone, email, or chat while ensuring top-tier customer satisfaction.
Key Responsibilities:
- Provide customer support in Spanish and English.
- Resolve customer issues related to Trips.
- Maintain accurate records in CRM systems.
- Meet KPIs such as response time, resolution rate, and customer satisfaction.
- Work on-site at our office in Islamabad.
Requirements:
- Fluent in Spanish (C1/C2 level) + English (B2+).
- Prior experience in customer service (preferred), but freshers with strong language skills may apply.
- Familiarity with CRM tools is a plus.
- Strong problem-solving and interpersonal skills.
- Must be available to work on-site full-time in Islamabad.
Benefits:
- Competitive salary + performance incentives.
- Professional growth opportunities.
- Structured training programs.
- Vibrant, team-oriented workplace.
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