Customer Experience Associate
2 days ago
At ibex, we deliver innovative business process outsourcing (BPO), smart digital marketing, and online acquisition technology to help companies acquire, engage, and retain valuable customers.
We are seeking a talented Senior Customer Support Specialist who will assist our U.S.-based client's customers with their queries/concerns and provide accurate resolutions via call. The ideal candidate will have excellent communication skills, a friendly and caring image, and the ability to convey interest in each customer through their words.
The successful candidate will be responsible for delivering a class-apart customer experience, assisting customers with items purchased through the e-commerce website, providing alternatives to unavailable products/items, following standard processes, and staying up-to-date with system information and process changes.
Key Responsibilities:
- Deliver exceptional customer service as measured by performance objectives and in accordance with our client's core values
- Assist customers with their e-commerce purchases
- Convey interest in each customer through courtesy, attention, and a friendly image
- Provide alternatives to unavailable products/items
- Follow standard processes and procedures when resolving customer issues
- Stay up-to-date with system information, process changes, and future updates
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Software Development Manager Associate
3 days ago
Saddar Town, Pakistan Talent Rooters Full timeJob OverviewWe are seeking a skilled and experienced Software Development Manager Associate to join our team at Talent Rooters in Pakistan.The successful candidate will be responsible for working within the Technology team, specifically on the design and development of web-based software applications, dashboards, and reports.Key responsibilities include...
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Associate IT Project Coordinator
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Saddar Town, Pakistan Techsense Full timeRole Description">We are looking for a Jr. Business Analyst/ Associate Project Manager who can effectively drive and challenge business units on their assumptions.">Responsibilities">">Analyze information needs and functional requirements of external and internal customers.">Develop and maintain strong relationships with customers and stakeholders.">Drive...
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Customer Experience Director
2 days ago
Saddar Town, Pakistan Innovators Managment Consultants Full timeAbout UsInnovators Management Consultants is a dynamic organization that offers a range of services to its clients. We are currently looking for a skilled Marketing Manager to join our team.Job DescriptionThe ideal candidate will have experience in managing promotional activities and developing effective marketing strategiesThey will be responsible for...
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Senior Associate Software Engineer
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Saddar Town, Pakistan Talent Rooters Full timeRole RequirementsWe are seeking a highly skilled and experienced Software Development Manager Associate to join our team at Talent Rooters in Pakistan.The successful candidate will be responsible for:Leading the design and development of web-based software applications, dashboards, and reports;Ensuring that all software development meets Company...
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Associate Manager Software Engineering
3 days ago
Saddar Town, Pakistan Talent Rooters Full timeTalent Rooters - Job SpecificationWe are looking for a talented Software Development Manager Associate who can help drive the success of our company.The ideal candidate will have experience in software development and a strong understanding of relevant technologies.Key responsibilities include:Designing and developing web-based software applications,...
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Development Manager Associate Role
3 days ago
Saddar Town, Pakistan Talent Rooters Full timeJob SummaryWe are seeking a highly skilled and experienced Software Development Manager Associate to join our team at Talent Rooters in Pakistan.The successful candidate will be responsible for leading the design and development of web-based software applications, dashboards, and reports;Ensuring that all software development meets Company expectations,...
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Business Analyst Associate Project Manager
2 days ago
Saddar Town, Pakistan Techsense Full timeJob Overview">">We are seeking a highly motivated and detail-oriented Jr. Business Analyst/ Associate Project Manager to join our team at Techsense.">Key Responsibilities">">Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements.">Successfully engage in multiple initiatives...
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Chat Experience Champion
3 days ago
Saddar Town, Pakistan ibex Full time**About ibex**We're a people-centric company that's dedicated to building long-term relationships with our clients and their customers.We're seeking a highly skilled Chat Experience Champion to join our team and help us deliver exceptional customer experiences.**Key Responsibilities**Assist customers with their ecommerce website queries via chat and...
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Associate Director of Tax Operations
2 days ago
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Client Experience Manager
3 days ago
Saddar Town, Pakistan Immigration Ways Full timeAs a Customer Service Liaison at Immigration Ways, you will play a critical role in building and maintaining strong relationships with our clients. Your primary responsibility will be to develop and implement strategies to improve client satisfaction and increase client conversion.Key ResponsibilitiesEstablishing and maintaining strong working relationships...
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Customer Service Advocate
3 days ago
Saddar Town, Pakistan ibex Full time**About ibex**At ibex, we're passionate about delivering exceptional customer experiences that exceed our clients' expectations.We're looking for a talented Email & Chat Support Champion to join our Operations team and help us achieve this goal.**Key Responsibilities**Assist international customers with their ecommerce website queries via email and/or...
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Manager of Client Relations and Experience
2 days ago
Saddar Town, Pakistan Zag Outsourcing Full timeAbout UsZag Outsourcing is a leading provider of outsourcing solutions, dedicated to delivering exceptional service to our clients. We are committed to building long-term relationships with our customers, based on trust, respect, and mutual benefit.Our Values:Customer Focus: We prioritize our clients' needs, striving to exceed their expectations at every...
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Customer Service Operations Manager
2 days ago
Saddar Town, Pakistan HRSI Full timeWe are seeking a Customer Service Operations Manager for our HRSI organization in Karachi. The ideal candidate will be responsible for leading a team of Customer Service Officers (CSOs) to provide exceptional service to clients in the chemical industry.Key ResponsibilitiesFoster a customer-focused culture within the team and ensure seamless order management...
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Production Supervisor
23 hours ago
Saddar Town, Pakistan Culligan Full timeCulligan, a well-known company in the FMCG industry, is seeking an experienced Production Officer.Job Summary:The ideal candidate will have a strong background in engineering or chemistry and at least one year of experience in production management.Key Responsibilities:Supervise and control production processes to ensure smooth operations.Monitor product...
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Customer Experience Expert
2 days ago
Gulshan Town, Pakistan Oxbridgedigital Full timeKey Responsibilities:Resolve technical issues via phone, email, or chatProvide accurate and timely support to clientsCollaborate with internal teams to resolve complex issues
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Customer Success Advocate
3 days ago
Saddar Town, Pakistan HR Outsourcing and Consulting Full timeAbout Our CompanyHR Outsourcing and Consulting is a reputable company offering outsourcing and consulting services to clients. We are committed to providing high-quality solutions that meet our clients' needs. This role is ideal for an experienced Client Relationship Manager looking for a new challenge in a dynamic and growing company.Job SummaryThe...
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Sales Manager
2 hours ago
Saddar Town, Pakistan Bridge Asia Full timeJob OverviewBridge Asia seeks a seasoned Sales Manager to lead and manage the maximization of sales growth in their departments. This role is responsible for identifying and growing new business opportunities and prospects, while fostering an environment of risk-taking and innovation to drive sales.The ideal candidate will have a strong background in sales...
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Customer Service and Sales Director
2 days ago
Saddar Town, Pakistan Al Baraka Apparel - Diners Full timeOur Company Culture: Al Baraka Apparel - Diners values its employees and strives to create a positive work environment where they can thrive. We believe in empowering our team members to provide exceptional customer experiences and drive business growth.\Job Description: The Retail Store Operations Manager will be responsible for managing a store's...
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Customer Service Liaison
3 days ago
Saddar Town, Pakistan Immigration Ways Full timeAt Immigration Ways, we are seeking a highly skilled Relationship Building Specialist to join our team. As a key member of our team, you will be responsible for developing and implementing strategies to improve client satisfaction and increase client conversion.Key ResponsibilitiesEstablishing and maintaining strong working relationships with clients through...
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Custom Wordpress Plugin Developer Required
2 days ago
Saddar Town, Pakistan Objects Full timeJob Title: Sr. Wordpress DeveloperWe are seeking an experienced and skilled Senior Wordpress Developer to join our team at Objects, Pakistan. The ideal candidate should possess strong problem-solving skills, be self-motivated, and have a strong work ethic.Experience with custom Wordpress plugin development, theme customization, and premium plugins such as...