Front Desk Support Professional

2 days ago

Faisalabad City Tehsil, Pakistan beBeeCustomerService Full time £27,000
Front Desk Support Professional

This is an exciting opportunity to join our organization as a Front Desk Support Professional, where you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our office.

We are looking for a highly organized and efficient individual who can manage multiple tasks simultaneously while maintaining a professional demeanor. The ideal candidate will have recent experience in a reception or front desk role, with excellent communication and interpersonal skills.

The successful applicant will be responsible for acting as the first point of contact for visitors and incoming calls, managing the reception desk and switchboard with a calm and professional manner. They will also be required to greet guests and colleagues, ensure visitor procedures are followed, handle post, take messages, and direct calls efficiently. Additionally, they will provide administrative support, including filing, post distribution, and invoice raising.

We offer a competitive salary and benefits package, including 20 days of annual holiday allowance (increasing by one day per full calendar year served) and eight bank holidays pro-rated. We also have a workplace pension scheme in place. If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this challenging and rewarding role.

Key Responsibilities:

  • Acting as the primary point of contact for all visitors and incoming calls.
  • Managing the reception desk and switchboard with a calm and professional demeanor.
  • Greeting guests and colleagues, ensuring visitor procedures are followed.
  • Handling post, taking messages, and directing calls efficiently.
  • Providing administrative support, including filing, post distribution, and invoice raising.

Requirements:

  • Recent experience in a reception or front desk role.
  • A warm, approachable, and confident telephone manner.
  • Excellent organizational and interpersonal skills.
  • Competency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Working Arrangements:

  • Monday and Tuesday, 8:30am - 5pm.
  • 20 days of annual holiday allowance (increasing by one day per full calendar year served) plus eight bank holidays pro-rated.
  • A workplace pension scheme.

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