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Branch Management Specialist

1 week ago

Peshawar City Tehsil, Pakistan NRSP Microfinance Bank Full time

NRSP Microfinance Bank is a leading financial institution in the region, and we are seeking a highly skilled Operations Manager to join our team.

The ideal candidate will have a strong background in operations management, excellent communication skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:
  • Branch Operations Management: Oversee the day-to-day operations of the branch, ensuring that all activities are carried out efficiently and effectively.
  • Compliance and Risk Management: Ensure that all operational activities comply with NRSP Microfinance Bank's policies and procedures, as well as regulatory requirements.
  • Customer Service Excellence: Deliver high-quality customer service to clients, meeting their needs and exceeding their expectations.
  • Branch Maintenance: Maintain the upkeep of the branch, including facilities management and maintenance.
  • Staff Development: Support the development of branch staff, helping them to develop their skills and knowledge.