Help Desk Coordinator

5 days ago


Islamabad, Islamabad, Pakistan 247 eServices Pvt Ltd Full time
Job Description

As a Customer Support Manager at 247 eServices Pvt Ltd, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Your primary responsibility will be to manage customer inquiries and concerns, providing timely and professional responses that meet their needs and exceed their expectations.

Key Responsibilities:
  • Manage customer relationships and resolve issues through effective communication and problem-solving.
  • Collaborate with internal teams to develop and implement strategies that drive customer satisfaction and loyalty.
  • Monitor and report on customer feedback and sentiment, using insights to inform business decisions.
  • Stay up-to-date with industry trends and best practices, applying knowledge to continuously improve customer support processes.
Benefits:
  • Opportunities for career advancement and professional growth.
  • A collaborative and dynamic work environment.
  • A competitive salary and benefits package.


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