
GBV Complaints Specialist
1 week ago
Job Description:
The Sindh Women Helpline requires an experienced professional to manage its daily operations, ensuring seamless coordination with law enforcement agencies, legal aid providers, and social services. The ideal candidate will possess strong leadership and team management skills, as well as expertise in complaint handling and data analysis.
Main Responsibilities:
- Manage day-to-day operations of the helpline, including staff supervision and performance evaluation.
- Implement quality control mechanisms to ensure accurate complaint handling.
- Conduct regular field visits to monitor and improve the functioning of WDD Cells and the 1094 Helpline.
Requirements:
- Bachelor's degree in social sciences, psychology, law, or a related field from a recognized institution.
- Minimum 6-10 years of experience in managing helplines, social welfare programs, or complaint management systems.
- Strong leadership and team management skills.
-
Complaint Resolution Specialist
3 days ago
Karachi, Sindh, Pakistan Mashreq Full timeRole OverviewWe are seeking a highly skilled Complaint Resolution Specialist to join our team at Mashreq. As a key member of our customer service team, you will be responsible for resolving customer complaints in a fair, transparent, and timely manner.Main Responsibilities:Analyze customer complaints and identify root causes through thorough...
-
Gender Equality Specialist
3 days ago
Karachi, Sindh, Pakistan PATHFINDER INTERNATIONAL Full time**About the Role:**We are looking for a highly motivated and experienced Helpline Manager to lead our efforts in promoting gender equality and empowering women in Sindh. As a key member of our team, you will be responsible for developing and implementing strategies to address gender-based violence and discrimination, while also ensuring the efficient...
-
Women's Rights Advocate
3 days ago
Karachi, Sindh, Pakistan PATHFINDER INTERNATIONAL Full time**Job Summary:**We are seeking a highly skilled and dedicated Helpline Manager to oversee the operations of our 1094 Helpline in Sindh, Pakistan. As a key member of our team, you will be responsible for ensuring the efficient delivery of services to women in need, while also promoting gender equality and empowerment.Key Responsibilities:Manage daily helpline...
-
Manager –
1 week ago
Karachi, Sindh, Pakistan Pakistan Centre for Philanthropy Full timeJob FamilyProgramDeadlineApril 13, 2025Country(s) SupportingReporting RelationshipsReports toDirect reportsN/APathfinder OverviewPathfinder International is a global leader in sexual and reproductive health. We place reproductive health care at the center of all that we do—believing that it is not only a fundamental human right, but is critical for...
-
Student Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan APTECH LEARNING Full timeStudent Support SpecialistAptech Learning is seeking a highly motivated and organized individual for the role of Student Support Specialist. As a key member of our team, you will provide essential support services to students, ensuring they receive the help they need to succeed.Key ResponsibilitiesRespond to student queries and concerns in a prompt and...
-
Manufacturing Quality Control Specialist
2 weeks ago
Karachi, Sindh, Pakistan Akhai Group Full time**Job Title:** Manufacturing Quality Control SpecialistAkhai Group is seeking an experienced Manufacturing Quality Control Specialist to oversee daily analysis of quality control processes, maintain quality assurance standards, and analyze results to provide feedback and guidance to production staff.The ideal candidate must ensure that materials, products,...
-
Regulatory Compliance Specialist
1 week ago
Karachi, Sindh, Pakistan Akhai Group Full timeRegulatory Compliance SpecialistThe Regulatory Compliance Specialist is responsible for ensuring that the company's quality control processes meet regulatory requirements, including GMP/CGMP standards. This involves supervising daily analysis of quality control, maintaining quality control processes, analyzing results, and providing feedback and guidance to...
-
Card Product Specialist
2 weeks ago
Karachi, Sindh, Pakistan PayTech Nexus Ltd Full timeJob Title- Card Product SpecialistTerm- 24 monthsLocation- Karachi, PakistanDivision- Cards, RetailReports to-Chief Digital Office (Cards)Relevant experience-12 years in Cards Product and Portfolio ManagementMandatory experience-English and Urdu language requirements; local experience; product specialistPurpose of Job:The Product Management Specialist will...
-
Regulatory Affairs Specialist
1 week ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeSui Southern Gas Company Limited is committed to delivering exceptional service to its customers while adhering to regulatory requirements. As Deputy Manager – Compliance, you will play a vital role in ensuring the company's compliance operations run smoothly.Key Responsibilities:Review and analyze complaints with financial implications on a regional...
-
Customer Support Specialist
23 hours ago
Karachi, Sindh, Pakistan Ever Green Traveling Full timeCustomer Support Specialist Ever Green Traveling, Pakistan Join us as a CUSTOMER SUPPORT EXECUTIVEJob Description:Manage Inbound Calls (No Sales - No Target).Respond Promptly to customer inquiries.Handle and resolve customer complaints.Skills & Requirements:* Fluent in written & spoken English is a must.* Computer Skills.* Bachelor / Intermediate.A chance to...
-
Sales and Marketing Assistant
3 days ago
Karachi, Sindh, Pakistan Limton Innovative Systems Full timeAbout the RoleThis is an excellent opportunity for a motivated individual to join our team as a Technical Support Specialist. In this role, you will be responsible for providing technical support to customers, resolving complaints, and achieving sales targets.You will work closely with field engineers and in-house engineers to ensure timely resolution of...
-
Aerial Work Platform Specialist
1 week ago
Karachi, Sindh, Pakistan Zoomlion Pakistan Pvt Ltd Full timeJob Description:We are seeking an experienced Aerial Work Platform (AWP) specialist to join our team at Zoomlion Pakistan Pvt Ltd.The successful candidate will be responsible for the commissioning, maintenance, and repair of AWP and Forklift equipment at customer sites.Key Responsibilities:Commissioning and testing AWP and Forklift equipment at customer...
-
Contact Center Specialist
2 weeks ago
Karachi, Sindh, Pakistan Standard Chartered Full timeJob DescriptionWe are seeking a skilled Contact Center Specialist to join our team. Key responsibilities include handling client inquiries, providing end-to-end solutions, and maintaining up-to-date knowledge of contact center processes and policies.Key Responsibilities:Handle inbound calls efficiently, offering tailored solutions to meet client needsEnsure...
-
Senior Customer Service Specialist
2 weeks ago
Karachi, Sindh, Pakistan ibex Full timeSenior Customer Service Specialist ibex, Pakistan OverviewWe are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications...
-
Revenue Growth Specialist
1 week ago
Karachi, Sindh, Pakistan Zoomlion Pakistan Pvt Ltd Full timeWe are hiring a Sales and Marketing Specialist for our construction machinery division.The ideal candidate will have a strong understanding of the construction industry and be able to develop effective sales strategies to meet targets.We require a candidate with excellent communication and negotiation skills, as well as the ability to work independently and...
-
Job Alert: Ticketing
7 days ago
Karachi, Sindh, Pakistan Karwan-E-Khalil Full timeCustomer-Facing RoleKarwan-E-Khalil is looking for a highly skilled ticketing and reservation specialist to handle customer inquiries and resolve issues promptly and professionally.ResponsibilitiesProvide expert advice on travel-related mattersResolve customer complaints and issues efficientlyCollaborate with internal teams to improve customer...
-
Quality Assurance Specialist
5 days ago
Karachi, Sindh, Pakistan Sports Man (Formerly known as English Sports) Full timeJob SummaryWe are looking for a highly skilled and motivated individual to fill the position of Online Customer Support Executive. The successful candidate will be responsible for delivering exceptional customer service, resolving customer complaints, developing policies and procedures, and conducting quality assurance surveys.Key Responsibilities:To deliver...
-
Account Management Specialist
3 days ago
Karachi, Sindh, Pakistan Unlimited Pro Parts Full timeUnlimited Pro Parts is hiring a Customer Service Representative to provide exceptional customer service to our clients. The successful candidate will be responsible for responding to incoming inquiries, resolving customer complaints efficiently, and collaborating with vendors to ensure seamless delivery of products and services.The ideal candidate will...
-
Infrastructure Support Specialist
2 days ago
Karachi, Sindh, Pakistan Limton Innovative Systems Full timeJob Overview:Limton Innovative Systems is seeking a skilled System Support Engineer to join our team. As a key member of our technical support department, you will be responsible for providing on-site support and complaint handling services for our clients.Responsibilities:Provide on-site support, complaint handling, and preventive services for contract and...
-
Patient Safety Coordinator
19 hours ago
Karachi, Sindh, Pakistan Aga Khan University Full timeJob SummaryWe are seeking an experienced Healthcare Quality Improvement Specialist to join our team. As a key member of our quality department, you will be responsible for coordinating and implementing quality improvement initiatives that enhance patient safety and satisfaction.Coordinate monthly Quality Improvement and Patient Safety (QIPS) meetingsAssist...