Call Center Leader

5 days ago


Saddar Town, Pakistan E-Square Full time
Company Overview
E-Square is Pakistan's leading cellular company, providing exceptional services to its customers. We are committed to excellence and innovation in all our endeavors.

Job Description
We are seeking an experienced Business Development Specialist to lead call center operations. The incumbent must have at least 4 years of experience in different call center areas, preferably starting as a call center agent and progressing to a team lead role with at least one year of leadership experience.

Responsibilities:
- Identify opportunities for business growth and development
- Develop and implement strategies to drive business success
- Collaborate with cross-functional teams to achieve business objectives

Requirements:
  1. Strong business acumen
  2. Excellent analytical skills
  3. Ability to make measured decisions
  4. Effective interpersonal skills
  5. Proficiency in English and Urdu languages


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