Customer Service Team Leader

2 weeks ago

Liquatabad Town, Pakistan beBeeCustomer Full time 390,000 - 420,000
Job Opportunity

We are seeking a skilled and proactive customer service professional to lead our support team.

Main Responsibilities:
  • Direct and monitor customer support specialists to ensure exceptional service delivery.
  • Maintain client conversion targets through effective negotiation and problem-solving.
  • Negotiate with clients on student/parent requirements to resolve issues promptly.
  • Analyze team performance and provide regular feedback for improvement.
Required Qualifications:
  • Strong communication and leadership skills with ability to negotiate and resolve issues effectively.
  • Experience in customer service or education is preferred.
What We Offer:
  • A supportive and collaborative work environment with opportunities for growth.

This role requires a strong leader who can motivate and guide the team to deliver outstanding customer service.

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