Customer Service Advocate

3 days ago


Karachi, Sindh, Pakistan Virtue Outsourcing Full time

Company Overview

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Virtue Outsourcing is a leading provider of customer support services.

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We are seeking a highly skilled and motivated individual to join our team as a Customer Support Representative.

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Key Responsibilities

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  • Respond to customer inquiries via phone, email, or chat in a professional and courteous manner.">
  • Provide solutions to customer problems and issues while maintaining a positive attitude.">
  • Work closely with the sales team to resolve customer complaints and concerns.">
  • Maintain accurate records of customer interactions and provide regular updates on case status.">
  • Meet or exceed performance targets and quality standards by delivering exceptional customer service.">
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Requirements

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  • Bachelor's degree in any field or equivalent experience.">
  • Excellent communication and problem-solving skills with the ability to work in a fast-paced environment.">
  • Ability to work in a team environment and maintain confidentiality when handling sensitive customer information.">
  • High school diploma or equivalent required with relevant industry experience preferred.">
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Benefits

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  • Competitive compensation package including base pay and performance-based incentives.">
  • Comprehensive training program with ongoing development opportunities to enhance skills and knowledge.">
  • Flexible working hours and remote work options available.">
  • Reliable internet connection and computer equipment provided.">
  • A diverse and inclusive work environment that values employee well-being and career growth.">


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