Claims Resolution Associate

5 days ago


Islamabad, Islamabad, Pakistan UNAVAILABLE Full time
About the Position

This is an exciting opportunity to join our Operations team as a Technical Support Specialist. As a key member of the team, you will be responsible for providing technical support to customers, resolving claims, and delivering exceptional customer experiences.

Key Responsibilities
  • Provide technical support to customers, resolving claims and delivering exceptional customer experiences
  • Maintain high service standards
  • Respond promptly to customers' inquiries
  • Evaluate customer products and provide accurate resolutions
  • Stay up-to-date by researching similar product symptoms to offer accurate solutions
Requirements and Qualifications
  • O-Levels/Intermediate or higher education
  • Excellent English communication skills, both written and verbal
  • American or neutral accent
  • Proficiency in MS Office, particularly MS Excel and MS Word


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