
Customer Success Representative
21 hours ago
The role of a Customer Success Specialist - Voice Program involves assisting customers with their queries and concerns, providing accurate resolutions via call. The ideal candidate will have experience dealing with international customers and possess excellent written and verbal English communication skills.
Key Responsibilities- Deliver exceptional customer experiences as measured by performance objectives
- Assist customers with their items purchased through the company's ecommerce website
- Convey interest in each customer through courtesy, attention, and a friendly image
- Provide alternatives to unavailable products or items
- Follow standard processes and procedures when resolving customer issues
- O Levels/Intermediate or above
- Excellent written and verbal English communication
- Proficiency with MS Office, particularly MS Excel and MS Word
- Critical thinking, time management, specialist focus, organizing, priority setting, problem-solving, and professional composure
A dynamic work environment where you can give your best effort and improve your skills. You'll be working with empathetic individuals who share your passion for delivering exceptional customer experiences.
BenefitsWe offer a competitive package, including salary and benefits, which will be discussed during the initial screening process.
Why Join Us?This is an entry-level position that offers opportunities for growth and development in a fast-paced industry. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.
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Islamabad, Islamabad, Pakistan ibex. Pakistan Full timeCustomer Success Specialist - Voice ProgramJoin to apply for the Customer Success Specialist - Voice Program role at ibex. PakistanContinue with Google Continue with GoogleCustomer Success Specialist - Voice Program23 hours ago Be among the first 25 applicantsJoin to apply for the Customer Success Specialist - Voice Program role at ibex. PakistanGet...
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