Customer Success Representative

7 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

As a key member of our team, you will play a pivotal role in identifying and addressing the needs of both new and current customers.

The ideal candidate will be able to develop an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities
  • Work cross-functionally within the company to communicate with all stakeholders in customer success
  • Create and maintain relationships with customers to better understand and achieve their needs
  • Make visits to customers to identify opportunities for growth within our platform
  • Manage all reporting about the health of customers' accounts

To excel in this role, you should have previous account management experience, be articulate and well accustomed to a client-facing role, and possess a willingness and ability to travel.



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