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Patient Care Specialist
2 weeks ago
We are seeking an experienced professional to contribute to the delivery of comprehensive outpatient and inpatient behavioral health care services. Our ideal candidate will have excellent customer service skills, be proficient in English (listening and speaking), and possess a self-starter mentality with strong organizational abilities.
Key Responsibilities:- Contact patients to confirm appointments and gather necessary information.
- Enter patient data into the electronic medical record system.
- Re-schedule appointments as required and notify patients in a timely manner.
- Screen and route patient calls efficiently to ensure seamless communication.
- Coordinate messages between patients and healthcare providers.
- Perform other duties as assigned by management.
- A customer-first approach is essential for this role.
- Excellent English proficiency (listening and speaking) is mandatory.
- Self-motivation and strong organizational skills are highly desirable.
- Ability to document accurately and handle challenging situations with ease.
- Reliable transportation and punctuality are a must.
- Excellent communication skills with the ability to work effectively within a team.
