Call Center Specialist

7 days ago

Faisalabad City Tehsil, Pakistan beBee Careers Full time
Job Overview

This is a full-time on-site role for a Call Center Agent located in Faisalabad. The Call Center Agent will be responsible for handling customer inquiries, resolving issues, and maintaining customer satisfaction.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work well under pressure and meet deadlines.

Key qualifications include:

  • Customer service experience, preferably in a call center environment
  • Basic computer literacy and proficiency in software applications
  • Ability to work effectively in a team-based environment
Responsibilities

The Call Center Agent will be responsible for:

  • Handling customer inquiries via phone, email, or chat
  • Resolving customer complaints in a fair and efficient manner
  • Providing product information and answering questions
Qualifications

To be considered for this role, you must have:

  • Customer service experience, preferably in a call center environment
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines

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