
IT Service Monitoring and Resolution Expert
3 days ago
Our Ideal Candidate
We are looking for a highly motivated and experienced Technical Lead who can lead our IT Service Support team and manage major incidents.
As a seasoned professional in Incident Management, you will have a proven track record of successfully managing high-priority incidents and driving incident investigations to ensure swift resolution and root cause identification.
With a strong background in ITIL and ITSM tools, you will be able to effectively coordinate and communicate with internal and external stakeholders to provide timely updates and progress during live incidents.
You will also have experience in facilitating bridge calls and collaboration between resolver teams to expedite incident resolution.
As a technical expert, you will be able to establish and manage bridge calls, TEAMS groups, and real-time communication channels to ensure effective collaboration during outages.
With your excellent communication skills and ability to provide timely updates and notifications to both internal and external stakeholders during incidents, you will be a valuable asset to our team.
-
Resolution Expert
5 days ago
Karachi, Sindh, Pakistan A & F Enterprises Full timeKey ResponsibilitiesAs a Resolution Expert at A & F Enterprises, you will be responsible for resolving complaints from corporate and valued customers.You will work effectively with diverse customer groups to ensure their needs are met.
-
Claims Resolution Expert
3 days ago
Karachi, Sindh, Pakistan ibex Full timeClaims Resolution Expertibex seeks a Claims Resolution Expert to assist customers with their claims and resolve any issues that may arise. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong work ethic.Job Responsibilities:Assist customers with their claims and resolve any issues that may arise.Communicate...
-
IT Security Monitoring Expert
6 days ago
Karachi, Sindh, Pakistan PublishEX Solutions Pvt. Ltd. Full timeIT Security Monitoring ExpertJob Overview:PublishEX Solutions Pvt. Ltd. is seeking a highly skilled IT Security Monitoring Expert (L1) to join our Security team.Key Responsibilities:Monitor multiple security technologies, such as SIEM, IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources to identify potential security...
-
Service Desk Expert
6 days ago
Karachi, Sindh, Pakistan Virtue Outsourcing Company Full timeAbout the RoleVirtue Outsourcing Company is seeking a highly motivated and customer-focused Service Desk Expert to join our team. In this role, you will be responsible for delivering exceptional customer experiences by providing timely and effective issue resolution.You will work closely with internal teams to ensure seamless issue resolution and customer...
-
Account Resolution Expert
4 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeOur Company">Ibex. Pakistan aims to provide top-notch customer experiences by empowering our employees with the necessary skills and resources.">Job Description">The Partner Support Specialist will be responsible for addressing customer inquiries and concerns via phone calls, ensuring timely and accurate resolutions.Main TasksDemonstrate Excellent Customer...
-
IT Service Sales Professional
5 days ago
Karachi, Sindh, Pakistan EMB Expert Full timeJob Title: Sales Executive**About EMB Expert:**We are a leading provider of innovative IT solutions, dedicated to helping businesses succeed in the ever-changing technology landscape. Our team is passionate about delivering exceptional results and building long-lasting relationships with our clients.**Your Role:**As a Sales Executive at EMB Expert, you will...
-
Sales Expert
3 days ago
Karachi, Sindh, Pakistan EMB Expert Full timeAt EMB Expert, we're looking for a talented Sales Specialist to join our team.Job Overview:Reinvigorate the IT services industry with your exceptional sales skills and passion for innovation.Key Responsibilities:Forge meaningful connections with prospective clients, driving business growth through strategic relationships.Develop and promote tailored IT...
-
Client Resolution Coordinator
6 days ago
Karachi, Sindh, Pakistan Limton Innovative Systems Full timeAbout the RoleThe Client Resolution Coordinator will play a critical role in ensuring customer satisfaction by resolving complaints efficiently. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.ResponsibilitiesLog and assign client complaints to engineers for resolution.Collaborate...
-
Claims Resolution Professional
3 days ago
Karachi, Sindh, Pakistan Binbpt Full timeWe are looking for a motivated and results-driven individual with a passion for delivering exceptional customer service to join our team as a Claims Officer at Binbpt.About the Role:This is a contract-based position in the Banking industry requiring a graduate with strong skills and experience in handling claims-related tasks.Responsibilities:Manage claims...
-
Resolution Specialist
6 days ago
Karachi, Sindh, Pakistan RED CORAL SERVICES Full timeJob Summary:We are seeking a highly skilled Customer Support Executive to join our team at RED CORAL SERVICES. As a key member of our support team, you will be responsible for delivering exceptional customer service and resolving customer inquiries efficiently.Responsibilities:Handle customer queries via phone, email, and chat, providing timely and accurate...
-
Customer Service Operations Specialist
6 days ago
Karachi, Sindh, Pakistan Limton Innovative Systems Full timeJob OverviewLimton Innovative Systems is seeking a skilled Customer Service Operations Specialist to join our team. In this role, you will be responsible for managing all aspects of client complaints, from initial logging to resolution.Key ResponsibilitiesReceive and log client complaints, assigning them to engineers for timely resolution.Coordinate with...
-
Regulatory Affairs Expert
5 days ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeAbout the RoleThe Regulatory Affairs Expert position at Sui Southern Gas Company Limited involves overseeing compliance with regulatory requirements, ensuring effective stakeholder engagement, and analyzing data to inform business decisions.Key AccountabilitiesCompliance Monitoring: Regularly monitor and report on compliance with Sui Southern Gas Company...
-
Service Delivery Expert
3 days ago
Karachi, Sindh, Pakistan Al Madiha Enterprises Full timeAs a Service Delivery Expert, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesInbound Customer SupportAnswer customer calls in a professional and empathetic manner.Listen carefully to customer inquiries, concerns, and complaints.Provide accurate information and assistance to resolve customer...
-
Global Network Architecture Expert
6 days ago
Karachi, Sindh, Pakistan UNAVAILABLE Full timeAbout the RoleThis Senior Network Engineer position requires an experienced professional to lead the development, deployment, and maintenance of our company's global network infrastructure.Primary ResponsibilitiesIdentify and troubleshoot complex network issues, providing expert-level support to prevent service outages.Develop and execute strategic plans for...
-
Service Support Technical Lead
3 days ago
Karachi, Sindh, Pakistan Sopra Steria Full timeResponsibilitiesAs a Technical Lead - IT Service Support Specialist, you will be responsible for:Managing major incidents, ensuring effective coordination and seamless flow of information between all involved parties.Taking ownership of end-to-end incident resolution, from logging and categorization to final closure.Ensuring all incidents are accurately...
-
Enterprise Sales Representative
3 days ago
Karachi, Sindh, Pakistan EMB Expert Full timeAt EMB Expert, we're looking for a seasoned Sales Expert to join our team and drive sales growth across various industries.Job Description:As a Sales Expert, you'll be responsible for identifying new business opportunities, developing and executing sales strategies, and building strong relationships with key decision-makers.Key Responsibilities:Develop and...
-
Content Marketing Professional
4 days ago
Karachi, Sindh, Pakistan My Stitching Service Full timeAre you a digital media marketing expert looking for a new challenge? Do you want to join a dynamic team that values innovation, creativity, and customer satisfaction?Look no further than My Stitching Service, a renowned provider of stitching services with a proven track record of delivering high-quality solutions.In this role, you will be responsible for...
-
Taxation Expert Lead
6 days ago
Karachi, Sindh, Pakistan FRCSGROUP Full timeJob Title: Taxation Expert LeadPurposeThis role focuses on delivering high-quality taxation services to clients while adhering to regulatory requirements. Key skills include tax planning, risk management, and dispute resolution.Key ResponsibilitiesTax Consulting: Provide expert tax consulting services to clients across various sectors.Policy Development:...
-
Service and Installation Expert
4 days ago
Karachi, Sindh, Pakistan Kamstec International Full timeService and Installation ExpertWe are looking for a highly skilled Service and Installation Expert to join our team at Kamstec International. The successful candidate will have a strong background in electronics and 4-5 years of relevant experience.Responsibilities:Performing installation, demos, and pre-installation surveys for clients.Following up on...
-
Chief Systems Architect
6 days ago
Karachi, Sindh, Pakistan Internetwork Expert Full timeAs a key member of the Internetwork Expert team, the Principal Systems Technician plays a pivotal role in ensuring the organization's systems and infrastructure operate at optimal levels.Key Responsibilities:System Installation and Maintenance: The successful candidate will be responsible for installing, configuring, and maintaining servers, operating...