Client Experience Director

5 days ago


Karachi, Sindh, Pakistan Freelancerprox Full time

**Job Description:**

Freelancerprox is seeking a highly skilled and experienced Privilege Relationship Manager to join our team.

The successful candidate will be responsible for managing a portfolio of high-value clients, developing and implementing strategies to drive sales growth, and ensuring exceptional customer experiences.

Key Responsibilities:

  • Manage a portfolio of high-value clients, identifying opportunities to increase sales and revenue.
  • Develop and implement sales strategies to meet or exceed targets, focusing on cross-selling and upselling services.
  • Provide exceptional customer service, addressing client inquiries and resolving issues promptly and professionally.
  • Collaborate with colleagues to achieve business objectives and improve overall performance.
  • Maintain thorough knowledge of competitors to stay ahead of the market and deliver superior service.

Requirements:

  • Minimum of 3 years of privilege banking experience.
  • Graduate from a recognized university (preferably a Master's degree in Business or a related field).
  • High integrity, confidence, excellent communication skills (English/Urdu, written and spoken), analytical mindset, energy, positivity, teamwork, and relationship management expertise.


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