
Client Experience Director
5 days ago
The Operations Coordinator at 14th Street Pizza Co. will play a critical role in ensuring the smooth operation of our customer support function. Key responsibilities include:
- Developing and implementing customer service policies and procedures: Collaborate with cross-functional teams to develop and maintain comprehensive policies and procedures that ensure consistent and high-quality customer service across all touchpoints.
- Managing customer relationships: Build and maintain strong relationships with customers through proactive communication and issue resolution.
- Analyzing customer feedback: Collect and analyze customer feedback to identify areas for improvement and make data-driven decisions to enhance the customer experience.
We are seeking a highly organized and detail-oriented individual with excellent communication and interpersonal skills. If you have a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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