Administrative Liaison Specialist

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Description

The Office Manager plays a pivotal role in ensuring the smooth operation of our practice. This dynamic individual will serve as the liaison between our practice and patients, providing exceptional service and care.

Key Responsibilities:

  • Act as the primary point of contact for patients, addressing their queries and concerns in a professional and empathetic manner.
  • Review treatment plans with patients, ensuring they understand the nature of their problem and the proposed solution.
  • Track all treatment presented using our proprietary Treatment Tracker system.
  • Monitor case acceptance ratios to ensure we meet our goal of 67% case acceptance.
  • Manage patient finances, estimating insurance coverage, submitting claims, and making adjustments as needed.
  • Educate patients on benefits and limitations of insurance, promoting transparency and trust.
  • Organize and maintain accurate patient records, adhering to strict confidentiality standards.
  • Ensure the office is tidy and well-maintained, creating a welcoming environment for patients and staff alike.
  • Complete End-of-Day routines, ensuring a seamless transition between shifts.

Requirements:

To excel as an Office Manager, you must possess:

  • A high level of organization, attention to detail, and time management skills.
  • Excellent communication and interpersonal skills, with the ability to negotiate effectively.
  • A calm and composed demeanor, with the capacity to handle stress and conflicting priorities.
  • Able to motivate employees to increase productivity and sales.
  • Strong decision-making skills, with the ability to adapt to changing circumstances.
  • Familiarity with Microsoft Office software, including Word, PowerPoint, Outlook, and Excel.
  • Exceptional written and oral communication skills, with the ability to interact professionally with diverse individuals.

About Us

We are a forward-thinking health and wellness practice dedicated to delivering exceptional care to our patients. Our team is passionate about creating a positive and supportive work environment that fosters growth and development.

Location

We are based in Lahore, Pakistan, serving a vibrant community with diverse needs and interests.



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