
Consumer Policy Coordinator
1 day ago
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We value our employees' well-being and growth. We recognize their contributions as our key strength - we provide them with opportunities for development and empowerment.
Job Responsibilities- Support the DGM in groundwork assignments, collecting data from relevant departments and conducting initial meetings with teams.
- Review and ensure compliance with policies and SOPs for New Connection, Net Metering, Customer Services, and regulatory matters.
- Coordinate and assist in collating ad-hoc information/report requests by NEPRA.
- Prepare business cases for seeking clarification from NEPRA on unclear issues or those not mentioned in regulations.
- Research, collect data, and coordinate with stakeholders for filing reviews of NEPRA decisions/directives.
- Develop creative proposals for addressing silent regulations by analyzing best practices of other DISCOs and economies.
- Provide basic regulatory advice to KE departments on NEPRA rules, regulations, and SOPs.
- Meet deadlines for tasks, assignments, and delegations from GM and DGM RA.
Bachelor's degree in Business Administration or related field, plus 3 years of relevant experience.
Key Competencies- Data analysis and interpretation.
- Excellent written and verbal communication.
- Time management and organization.
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