Consumer Service Coordinator

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Purpose
  • Support the DGM in groundwork for assignments such as collecting data and conducting initial meetings with relevant teams.
  • Review policies and SOPs related to consumer services, regulatory matters, and other key areas to ensure compliance and identify discrepancies.
  • Coordinate ad-hoc information requests from NEPRA and prepare business cases for clarifications on unclear regulations.
  • Collect and analyze data to develop creative proposals for issues where regulations are silent, drawing from best practices of other DISCOs and economies.
  • Provide basic regulatory advice to KE departments on NEPRA rules, regulations, and SOPs.
  • Ensure timely completion of tasks, assignments, and delegations from GM and DGM RA.


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