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Office Administrator
4 hours ago
As an Office Manager at Ideal Smile, you will play a vital role in ensuring the smooth operation of our practice. Your primary responsibility will be to act as the liaison or case manager between our practice and patients.
The ideal candidate will have strong negotiation skills, be organized, and able to monitor work performed by staff so that it is completed on time and within budget and meets high quality standards.
Key responsibilities include:
- Reviewing treatment plans with patients, answering questions and concerns, and making agreements regarding treatment, cost, and method of payment.
- Tracking all treatment presented using our Treatment Tracker system.
- Monitoring the case acceptance ratio on all treatment plans presented and working towards a 67% case acceptance ratio.
- Estimating patient insurance coverage, educating patients on benefits and limitations, submitting insurance claims, and making adjustments as necessary.
- Ensuring that all patient records are current, up-to-date, and accurate.
Additional responsibilities include maintaining office file systems, organizing and cleaning the front desk and reception areas, and completing end-of-day routines.
Required Skills and QualificationsTo succeed in this role, you must have excellent communication and interpersonal skills, be able to handle stress well, and possess strong decision-making skills.
You should also be proficient in various computer software packages, including Microsoft Word, PowerPoint, Outlook, and Excel, and have strong written and oral communication skills.
BenefitsAs an Office Manager at Ideal Smile, you can expect a competitive salary and benefits package, including opportunities for professional growth and development.
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