Quality Assurance and Process Improvement Lead

Role SummaryWe are seeking an experienced Quality Assurance Lead to oversee the evaluation and enhancement of our contact center services. In this critical position, you will play a key role in refining our processes to meet the evolving needs of our customers and the company.Main Responsibilities:Evaluation and Enhancement: Oversee the evaluation and...

About the RoleWe are looking for a highly skilled Quality Assurance Lead to oversee the development and implementation of our Integrated Management Systems. As a key member of our team, you will be responsible for ensuring that our organization meets the highest standards of quality, business continuity, environmental, and health and safety.Main...

About the OpportunityWe are seeking a highly experienced Quality Assurance Director to lead our quality management initiatives at Translation Empire PK. As a key member of our team, you will be responsible for developing and refining policies, procedures, and guidelines aligned with ISO 9001, 22301, 14001, and 45001 standards.Your primary focus will be on...

We are seeking a Quality Assurance Specialist to join our team at Translation Empire PK. In this role, you will lead the development, implementation, and maintenance of Integrated Management Systems (IMS) compliant with ISO 9001, ISO 22301, ISO 14001, and ISO 45001 standards.">Lead IMS development, implementation, and maintenanceEnsure quality, business...

At Moonlabor, we are seeking a skilled Quality Assurance Specialist to oversee the quality of our products and services. This role is responsible for developing quality standards, conducting tests, and identifying issues in production.The ideal candidate will have proven work experience as a Quality Assurance Associate or similar role, with a working...

As a Quality Assurance Coordinator at Translation Empire, you will play a key role in monitoring and evaluating customer interactions to ensure the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy,...

Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...

Quality Assurance Specialist Voxnet Communications, Pakistan The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with...

Auto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...

Lead the development, implementation, and maintenance of Integrated Management Systems (IMS) compliant with ISO 9001, ISO 22301, ISO 14001, and ISO 45001 standards.Ensure the quality, business continuity, environmental, health and safety processes align with ISO 9001, 22301, 14001 and 45001 standards including other applicable regulations.Develop and refine...

Company Overview">Translation Empire PK is a leading provider of translation services. We pride ourselves on delivering high-quality translations to clients across the globe.">About the Job">We are seeking a Technical Innovator to join our team. The ideal candidate will have a strong background in automation and a passion for innovation.">Key...

Join Translation Empire PK as a Performance Improvement Lead and contribute to driving business excellence through strategic planning and operational management. As a performance improvement lead, you will be responsible for analyzing and improving operational processes to achieve better outcomes.Objectives:Develop Operational Strategies: Create and...

Translation Empire PK is seeking a highly motivated Business Process Improvement Analyst to join our team. As a key member of our operations team, you will analyze corporate procedures, identify areas for improvement, and develop strategic solutions to drive business growth.ResponsibilitiesAnalyze existing processes and develop strategies for...

Job Title: Auto Insurance Quality Assurance SpecialistWe are seeking a dedicated Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for listening to recordings of auto insurance calls and providing detailed feedback based on the conversations.The ideal candidate will have previous call center...

Performance Improvement Analyst - Customer Interactions is an excellent opportunity to join our team at Translation Empire. As a Performance Improvement Analyst, you will analyze customer interactions to identify areas for improvement and develop strategies to enhance communication and service delivery.About the Role:You will collaborate with...

Job Description:We are seeking a motivated and detail-oriented QA Executive with 3-5 years of experience in manual software testing. The ideal candidate will play a key role in ensuring the quality and reliability of our software applications by executing comprehensive test plans, identifying defects, and collaborating with cross-functional teams to drive...

Job FunctionWe are looking for a Business Process Improvement Analyst to join our team. The successful candidate will be responsible for analyzing and improving our business processes to enhance efficiency and reduce costs.Key Responsibilities:Collaborating with cross-functional teams to align supply chain operations with business growth.Developing and...

Job OverviewVoxnet Communications seeks a highly skilled Quality Assurance Specialist to evaluate the performance of sales and customer service representatives. As a quality assurance representative, you will ensure compliance with company and industry standards.Key ResponsibilitiesEvaluate call center representatives' performance using call monitoring...

We are seeking a meticulous and detail-oriented QA Executive with 3–5 years of experience in manual software testing. The ideal candidate will play a key role in ensuring the quality and reliability of our software applications by executing comprehensive test plans, identifying defects, and collaborating with cross-functional teams to drive...

At Translation Empire, we are looking for a skilled professional to play a key role in monitoring and evaluating customer interactions. As a Call Quality Analyst, you will be responsible for ensuring the highest standards of service quality and compliance.Job Description:Monitor and evaluate customer interactions to identify areas for improvement.Analyze...