Performance Improvement Lead

1 week ago


Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

Join Translation Empire PK as a Performance Improvement Lead and contribute to driving business excellence through strategic planning and operational management. As a performance improvement lead, you will be responsible for analyzing and improving operational processes to achieve better outcomes.

Objectives:
  1. Develop Operational Strategies: Create and implement operational plans to improve performance, productivity, and customer satisfaction.
  2. Analyze and Improve Processes: Identify areas for process improvement and develop solutions to increase efficiency and reduce costs.
  3. Monitor Performance: Track key performance indicators (KPIs) to measure the success of operational improvements.

Requirements:

  • A degree in Business Administration, Operations, or Project Management from a reputable university.
  • Significant experience in operations management, preferably in a BPO or IT industry.
  • Strong analytical and problem-solving skills, with excellent communication and leadership abilities.


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