Performance Improvement Lead
1 week ago
Join Translation Empire PK as a Performance Improvement Lead and contribute to driving business excellence through strategic planning and operational management. As a performance improvement lead, you will be responsible for analyzing and improving operational processes to achieve better outcomes.
Objectives:- Develop Operational Strategies: Create and implement operational plans to improve performance, productivity, and customer satisfaction.
- Analyze and Improve Processes: Identify areas for process improvement and develop solutions to increase efficiency and reduce costs.
- Monitor Performance: Track key performance indicators (KPIs) to measure the success of operational improvements.
Requirements:
- A degree in Business Administration, Operations, or Project Management from a reputable university.
- Significant experience in operations management, preferably in a BPO or IT industry.
- Strong analytical and problem-solving skills, with excellent communication and leadership abilities.
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