Service Quality Improvement Specialist

Job Title: Quality Assurance SpecialistVoxnet Communications seeks a detail-oriented Quality Assurance Specialist to oversee the performance of sales and customer service representatives. As a quality assurance specialist, you will ensure that representatives meet or exceed industry standards.ResponsibilitiesEvaluate representatives' performance through call...

At Moonlabor, we are seeking a skilled Quality Assurance Specialist to oversee the quality of our products and services. This role is responsible for developing quality standards, conducting tests, and identifying issues in production.The ideal candidate will have proven work experience as a Quality Assurance Associate or similar role, with a working...

We are seeking a highly detail-oriented and organized QUALITY ASSURANCE AND PROCESS IMPROVEMENT LEAD to join our team at Translation Empire PK.About the RoleThis is a full-time position that will involve leading quality assurance efforts and implementing process improvements across our organization.ResponsibilitiesLead quality assurance efforts to ensure...

Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...

We are seeking an experienced Quality Compliance Specialist to oversee and manage the company's compliance with ISO standards and other regulatory frameworks. This role is critical to ensuring our processes, products, and services meet the required quality standards and that continuous improvement initiatives are effectively implemented.Key...

We are seeking a highly skilled Customer Service Excellence Specialist to join our team at Translation Empire. As a key member of our customer service department, you will be responsible for ensuring the highest standards of service quality and compliance.About the Role:You will analyze customer interactions to identify areas for improvement and develop...

We are seeking a Quality Assurance Specialist to join our team at Translation Empire PK. In this role, you will lead the development, implementation, and maintenance of Integrated Management Systems (IMS) compliant with ISO 9001, ISO 22301, ISO 14001, and ISO 45001 standards.">Lead IMS development, implementation, and maintenanceEnsure quality, business...

About the RoleTranslation Empire PK is seeking a highly skilled Certified Quality Management Specialist to lead our Integrated Management Systems (IMS) initiatives. This is an exciting opportunity for a seasoned professional to drive quality, continuity, environmental, and health and safety processes in line with ISO 9001, 22301, 14001, and 45001...

Quality Assurance Specialist Voxnet Communications, Pakistan The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with...

Job Title: Auto Insurance Quality Assurance SpecialistWe are seeking a dedicated Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for listening to recordings of auto insurance calls and providing detailed feedback based on the conversations.The ideal candidate will have previous call center...

We are seeking a detail-oriented Customer Service Quality Expert to join our team at Translation Empire PK. This role involves monitoring and evaluating customer interactions to ensure the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service qualityEvaluate...

Company Overview">Translation Empire PK is a leading provider of translation services. We pride ourselves on delivering high-quality translations to clients across the globe.">About the Job">We are seeking a Technical Innovator to join our team. The ideal candidate will have a strong background in automation and a passion for innovation.">Key...

Performance Improvement Analyst - Customer Interactions is an excellent opportunity to join our team at Translation Empire. As a Performance Improvement Analyst, you will analyze customer interactions to identify areas for improvement and develop strategies to enhance communication and service delivery.About the Role:You will collaborate with...

About the RoleIn this critical position, you will be responsible for overseeing the evaluation and enhancement of our contact center services. Your expertise will be instrumental in refining our processes to meet the evolving needs of our customers and the company.Main Responsibilities:Data-Driven Decision Making: Analyze performance metrics to identify...

Quality Assurance Specialist for Auto Insurance CallsVoxnet Communications is looking for a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our auto insurance calls meet the highest standards of quality.Your primary responsibility will be to listen to recordings...

About the RoleThis Operations Manager position requires a strong leader who can motivate and inspire a diverse workforce. The ideal candidate will have proven experience in a managerial role within the automotive parts industry and possess excellent organizational and problem-solving abilities.Main Responsibilities:Lead the sales team to achieve sales...

At Translation Empire, we are looking for a skilled professional to play a key role in monitoring and evaluating customer interactions. As a Call Quality Analyst, you will be responsible for ensuring the highest standards of service quality and compliance.Job Description:Monitor and evaluate customer interactions to identify areas for improvement.Analyze...

Quality Assurance Specialist For Auto InsuranceListening to the recordings and writing feedback based on what happened in the call. Previous call center experience is a must.We are looking for dedicated, hardworking employees who can work independently and achieve their assigned goals in a given time.Job SpecificationMinimum 1 Year Call Center Experience...

About the OpportunityThis is a full-time position that offers a unique opportunity to work from home and be part of a dynamic remote team. As a HubSpot/Zapier Automations and Process Specialist, you will have the chance to work with cutting-edge technology and make a significant impact on our organization.Benefits$5USD/hr with annual increasesPerformance and...

Auto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...