
Customer Support Analyst
1 week ago
- Developing 'bug' reports and collaborating with the development team to resolve issues.
- Keeping customers updated on open case status and providing next steps and anticipated resolution times.
- Effective troubleshooting and issue resolution, including case escalation when necessary.
- Prioritizing and balancing competing issues based on their impact on end-users.
- Maintaining a high-quality, professional service-oriented company image with customers and internal staff.
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Business Intelligence Analyst
5 days ago
Karachi, Sindh, Pakistan Robust Support and Solutions Full timeBusiness Intelligence AnalystWe are seeking a highly motivated and detail-oriented individual to take on the role of Business Intelligence Analyst at Robust Support and Solutions.About the RoleIn this position, you will be responsible for preparing employee allocations, commission analysis, and data analytics dashboards using Advanced Excel and Power BI.Main...
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Technical Support Analyst Lead
4 days ago
Karachi, Sindh, Pakistan ibex. Pakistan Full timeJob Title: Technical Support Analyst LeadJob Summary:At Ibex, we are seeking a talented Technical Support Analyst Lead to lead our technical support team. As a key member of our service delivery team, you will be responsible for ensuring the smooth operation of our IT services.Key Responsibilities:Manage incidents and create enhancement user stories based on...
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IT Technical Support Expert
1 week ago
Karachi, Sindh, Pakistan Contour Software Full timeThe Position: Software Support AnalystWe are seeking a skilled Software Support Analyst (L2) with exceptional communication skills to provide technical telephone applications support to our customers. The successful candidate will be responsible for answering complex questions on function and usage of our products, troubleshooting, and resolving issues with...
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Pakistan Customs System Analyst
6 days ago
Karachi, Sindh, Pakistan Pakistan Single Window (PSW) Full timePakistan Single Window - Job DescriptionWe are seeking a Pakistan Customs System Analyst to lead a comprehensive initiative to enhance the WeBOC system, collaborating closely with Pakistan Customs officials, government agencies, and trade bodies.The goal is to design and develop a modernized customs management system that aligns with international best...
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IT Support Professional
6 days ago
Karachi, Sindh, Pakistan EWS Group Full timeAt EWS Group, we're committed to delivering exceptional technical support to our customers. Our Software Support Analysts play a vital role in achieving this goal by providing timely and effective assistance to customers.To succeed in this role, you'll need to possess excellent communication skills, strong analytical skills, and the ability to troubleshoot...
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Data Analyst Expert
6 days ago
Karachi, Sindh, Pakistan Interwood Mobel (Pvt.) Ltd Full timeAbout the Role:We are seeking a skilled Data Analyst to analyze footfall data, monitor customer survey results, and evaluate insights from various platforms. The successful candidate will have 3 years of experience in this field and a Bachelor's degree.Key Responsibilities:Analyze consumer behavior and provide recommendations for improving customer...
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Help Desk Analyst
6 days ago
Karachi, Sindh, Pakistan EWS Group Full timeEWS Group is seeking a seasoned Software Support Analyst to join our team. As a key member of our technical support team, you will provide expert-level assistance to our customers via phone, email, and chat.Your primary responsibilities will include creation of detailed bug reports, managing customer issues through effective troubleshooting, and prioritizing...
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Customer Support Strategist
43 minutes ago
Karachi, Sindh, Pakistan Spursol Full timeJob OverviewAs a Customer Success Executive at Spursol, you will play a critical role in ensuring our customers achieve their goals through effective support.Key responsibilities include working with technical teams to ensure consistent support quality, monitoring support queues, and providing timely support to customers.A positive and professional attitude...
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Customer Support Lead
5 days ago
Karachi, Sindh, Pakistan Systems Ltd. Full timeJob DescriptionSystems Ltd. is seeking a highly skilled Senior Customer Support Representative to join our Karachi Office team.This role requires a minimum of 2 years of relevant experience in customer support, preferably with O 'levels or A 'levels background. The ideal candidate will be comfortable working in rotational shifts, including morning and...
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Customer Support Representative
4 days ago
Karachi, Sindh, Pakistan Brandflix Full timeWe are seeking a highly skilled Customer Support Specialist to provide exceptional service to our customers via chat at Brandflix.The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a customer-focused attitude to deliver top-notch support.Responsibilities include responding promptly to customer inquiries,...
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Operational Data Analyst
5 days ago
Karachi, Sindh, Pakistan IQVIA LLC Full timeWhat We're Looking ForWe are seeking a highly motivated and detail-oriented Data Analyst to join our team at IQVIA LLC.As a Data Analyst, you will be responsible for providing analytical support to internal project teams and external client consulting engagements.Our ideal candidate will have a strong background in data analysis and experience working with...
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Customer Support Specialist
4 days ago
Karachi, Sindh, Pakistan GE Solutions Full timeGE Solutions Job DescriptionWe are looking for a skilled Customer Support Representative to join our team at GE Solutions. In this role, you will play a crucial part in delivering exceptional customer experiences and ensuring that our customers receive the best possible support.Develop and maintain a thorough knowledge of our products and...
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Customer Support Expert
6 days ago
Karachi, Sindh, Pakistan Modisoft Private limited Full timeModisoft Private Limited is seeking a Customer Support Expert to deliver exceptional service to our clients. The successful candidate will provide timely and professional assistance via various channels, including phone, email, and live chat.ResponsibilitiesRespond promptly to customer inquiries regarding POS systems, payment solutions, digital menus,...
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Customer Support Advocate
4 days ago
Karachi, Sindh, Pakistan Hyundai South Full timeWe are looking for a Customer Support Advocate to join our After-Sales team at Hyundai South. As a critical member of our team, you will be responsible for providing exceptional customer service and support, and building strong relationships with our valued customers.This role offers an excellent opportunity for a motivated individual to develop their skills...
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Business Performance Analyst
6 days ago
Karachi, Sindh, Pakistan Quicklease Car Rentals Full timeJob Title: Business Performance AnalystAs a Business Performance Analyst at Quicklease Car Rentals, you will be responsible for overseeing the Offshore Call Centre in Karachi.Key Responsibilities:Performance Analysis: Conduct in-depth analysis of centre performance metrics to identify areas for improvement.Centre Management: Manage daily operations, address...
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Customer Support Advocate
5 days ago
Karachi, Sindh, Pakistan Triunity Hub Full timeJob Overview: At Triunity Hub, we transform leads into exceptional outcomes by delivering outstanding customer service and results. Our dynamic team prioritizes turning prospects into loyal customers through effective support.We are currently seeking fresh graduates for the Night Customer Support position to join our fast-paced environment. As a valued...
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Customer Support Representative
6 days ago
Karachi, Sindh, Pakistan HR Link Full timeJob OverviewAt HR Link, we are seeking a highly skilled and experienced Customer Support Executive to join our team. As a key member of our support team, you will possess excellent communication skills in Arabic, both written and spoken.Key Responsibilities:Provide high-quality customer service to clients through phone, email, and other channels.Resolve...
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Financial Analyst
6 days ago
Karachi, Sindh, Pakistan INVACOR Full timeJob Title: Financial AnalystWe are seeking a highly motivated and detail-oriented individual to fill the position of Financial Analyst at INVACOR based in Karachi.The ideal candidate will have 2-3 years of experience in corporate tax filing and possess strong skills in financial reporting, analytical reasoning, adaptability, and problem-solving.Key...
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Customer Support Engineer
6 days ago
Karachi, Sindh, Pakistan EWS Group Full timeEWS Group is looking for a Customer Support Engineer to provide technical support to our clients. The ideal candidate will have excellent communication skills, a strong technical background, and a customer-first mindset.This role involves troubleshooting and resolving technical issues, collaborating with internal teams, and ensuring seamless service delivery...
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Business Intelligence Analyst
4 days ago
Karachi, Sindh, Pakistan Lumenco Canada Full timeJob DescriptionAbout Us:Lumenco Canada is a well-established Canadian lighting distribution company with a strong focus on e-commerce and B2B sales.Job Overview:The Data Analyst will play a key role in analyzing sales data, customer behavior, and website performance to uncover trends and optimize outcomes. Reporting directly to management, this position will...