Service Excellence Manager
2 weeks ago
Key Responsibilities:
• Ensure superior customer service experience through prompt and effective communication
• Work closely with Sales teams to deliver customer orders on time and as per defined priorities
• Collaborate with cross-functional teams to ensure timely delivery of orders
Requirements: To succeed in this role, you should have relevant experience in the textile industry, good communication skills, leadership experience, and experience working in a cross-functional environment. Reporting and analytical skills are also essential. Additionally, experience in B2B industry and knowledge of manufacturing processes would be beneficial.
Benefits: At J & P Coats Pakistan, we offer a range of benefits including health insurance, incentive bonus, leaves, life insurance, medical, provident fund, sports and entertainment, and more.
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