Technical Support Associate

3 days ago


Karachi, Sindh, Pakistan TalentPop App Full time

TalentPop App is committed to delivering exceptional service to our clients. We are seeking a talented Technical Support Associate to join our team.

This is an exciting opportunity for someone who enjoys helping others and is passionate about delivering outstanding results.

Your Key Responsibilities:

  • Provide technical support to our clients via phone, chat, and email.
  • Analyze and resolve complex technical issues in a timely and efficient manner.
  • Develop and maintain a deep understanding of our products and services.
  • Collaborate with your team to identify and implement process improvements.
  • Continuously evaluate and improve our service quality.

What We're Looking For:

  • A minimum of 1 year of experience in technical support or a similar role.
  • Excellent written and verbal communication skills.
  • Proficiency in using technical support tools like Zendesk or Freshdesk (preferred).
  • Strong analytical and problem-solving skills.
  • A calm and solution-focused demeanor under pressure.
  • Familiarity with eCommerce and CRM systems is a plus.

Benefits:

  • A competitive hourly rate.
  • Comprehensive health and dental coverage.
  • Paid Time Off to recharge.
  • Performance Bonuses for your hard work.
  • A permanent work-from-home setup.

  • IT Support Associate

    4 hours ago


    Karachi, Sindh, Pakistan Octdaily Full time

    Troubleshooting: Identify and resolve common technical problems with hardware, software, and networks.First-Line Support: Answer calls, emails, and ticket submissions from users, providing initial assistance and guidance.Issue Escalation: Recognize when issues are beyond their capabilities and escalate them to Level 2 or higher support teams.Basic Technical...


  • Karachi, Sindh, Pakistan A Associate Full time

    Production Planning ManagerWe are seeking a highly skilled Production Planning Manager to join our team at A Associate. The ideal candidate will have extensive experience in developing and maintaining master production schedules and plans in an ERP system within a manufacturing environment.The selected candidate will be responsible for supporting on-time...


  • Karachi, Sindh, Pakistan A Associate Full time

    Production Planning Manager RoleA Associate seeks a Production Planning Manager with proven experience in the wooden furniture industry. The successful candidate will have expertise in developing and maintaining a master production schedule and plan in an ERP system in a manufacturing environment.The ideal candidate will be responsible for supporting timely...


  • Karachi, Sindh, Pakistan Solutionicks Full time

    Solutionicks seeks a highly organized and detail-oriented Project Support Associate to join our team. In this role, you will provide administrative support to the project management team and assist in the coordination of projects.Assist in preparing project materials and documentation.Support the Project Manager in coordinating project timelines and...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    The ideal candidate for this Onboarding and Support Associate role at Ibex should possess excellent communication skills, be able to work independently, and have a strong understanding of customer service principles.Duties and Responsibilities:Dealer Onboarding: Engage dealerships in advising of any requirements needed to complete setups in Authenticom and...


  • Karachi, Sindh, Pakistan Octdaily Full time

    Job Description:We are seeking an experienced IT Technical Support Professional to join our team at Octdaily. As a key member of our support team, you will be responsible for providing timely and effective technical assistance to our users.Key Responsibilities:Troubleshoot common technical problems with hardware, software, and networks.Provide first-line...


  • Karachi, Sindh, Pakistan EWS Group Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our EWS Group team. As a Senior IT Professional, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved promptly and efficiently.Your primary focus will be on troubleshooting and resolving complex technical...


  • Karachi, Sindh, Pakistan Umme Haani Full time

    About the RoleThe Technical Support Specialist role at Umme Haani involves providing technical expertise to clients, ensuring they receive high-quality support and solutions.Responsibilities include:Delivering technical presentations explaining products or services to customers.Collaborating with the technical team to understand customer requirements and...


  • Karachi, Sindh, Pakistan Jaldi Full time

    Jaldi is looking for an ambitious Technical Support Engineer who is passionate about helping customers and solving technical challenges. Jaldi is the fastest and simplest way for SMEs to boost their sales.What we're looking forAs a Technical Support Engineer, you will play a key role in ensuring a seamless experience for our customers by troubleshooting...


  • Karachi, Sindh, Pakistan Akbar Ali & Sons Full time

    In the role of Technical Support Specialist, you will serve as the primary contact between our clients/customers and the engineering team. This position requires strong analytical skills, attention to detail, and excellent communication abilities, both written and verbal. As a Technical Support Specialist, you will work closely with engineers to resolve...


  • Karachi, Sindh, Pakistan Pirani Engineering Full time

    We are seeking a Technical Support Specialist to provide assistance to all departments on technical matters.The successful candidate will have excellent communication skills and knowledge of network administration and software development.Respond to technical queries from employeesResolve issues related to network connectivity and software...


  • Karachi, Sindh, Pakistan EWS Group Full time

    At EWS Group, we're seeking an exceptional Technical Support Specialist to join our team. In this pivotal role, you'll be the first point of contact for our customers, delivering top-notch support via MS Teams, telephone, and email.About the Job:This is a fantastic opportunity to leverage your technical expertise, passion for customer service, and ability to...


  • Karachi, Sindh, Pakistan BridgeLinx Full time

    Join us as a Logistics Support Associate and contribute to the success of BridgeLinx, Pakistan's leading digital freight marketplace. In this role, you'll play a vital part in ensuring seamless operations at our bases, supporting our carriers, and delivering exceptional customer experiences.Your Key Responsibilities:Schedule and coordinate daily operations...


  • Karachi, Sindh, Pakistan ibex. Pakistan Full time

    We are looking for an experienced Technical Support Professional to join our team at Ibex, a leading outsourcing and offshoring consulting firm in Pakistan.Job Description:The successful candidate will be responsible for ensuring seamless integration between various systems, providing exceptional customer service, and working closely with dealerships to...


  • Karachi, Sindh, Pakistan ARH Global Consultants Full time

    ARH Global Consultants is a leading consultancy firm that provides top-notch IT solutions to its clients. We are currently seeking an experienced IT Support Engineer to join our team.Key Responsibilities:Provide technical assistance and support for desktop and laptop hardware and software issues.Install, configure, and troubleshoot desktop, laptop, printing,...


  • Karachi, Sindh, Pakistan Stellic Full time

    Remember the days when you were navigating your academic path — the feeling of being lost, unsure of which courses to take, or uncertain about your graduation timeline? At Stellic, we get it because our journey started just like yours. Born out of the challenges faced by international students at Carnegie Mellon, we've grown into a movement that's...


  • Karachi, Sindh, Pakistan Stellic Full time

    Career Opportunities at StellicWe are seeking a highly motivated and experienced Technical Support Analyst to join our Support organization. As the second member of the Support team, you will play a key role in delivering top-notch technical support to our customers.Your primary responsibility will be to handle incoming support tickets, ensure timely and...


  • Karachi, Sindh, Pakistan Mühlbauer GmbH & Co. KG Full time

    Are you looking for a challenging and rewarding career opportunity in the field of technical support?About the JobWe are seeking a Technical Support Engineer - International to join our team at Mühlbauer GmbH & Co. KG.Key Responsibilities:Installation and maintenance of new plants and production equipmentTroubleshooting and analyzing machine...


  • Karachi, Sindh, Pakistan HR Ways Full time

    Company Introduction:Our vision is to make sales simple and fun. Our current solution tackles the pain of cold calling. It takes managers hours to distribute calling data, and there's never any transparency. Sales agents hate cold calling because it is tedious and has a high rejection rate. We remove all the admin work for managers and salespeople and allow...


  • Karachi, Sindh, Pakistan Astera Software, Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Sales Support Engineer to join our team at Astera Software, Inc. As a key member of our sales team, you will be responsible for providing technical pre-sales support and demonstrating the value of our data integration products to prospective clients.