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Business Growth and Customer Service Specialist

1 week ago

Lahore, Punjab, Pakistan Cretesol (Pvt.) Ltd. Full time
Role Overview

We are seeking a seasoned retail executive to lead our showroom sales and marketing efforts. The ideal candidate will have a proven track record of driving sales growth, improving customer satisfaction, and building high-performing teams.

Key Accountabilities:
  1. Develop and execute sales strategies to drive revenue growth and achieve business objectives.
  2. Build and maintain strong relationships with customers, colleagues, and stakeholders to drive business growth.
  3. Monitor sales activities, address customer concerns, and provide coaching and feedback to staff.
  4. Analyze sales data to identify trends, opportunities, and challenges, informing strategic decisions.
  5. Collaborate with cross-functional teams to drive business results, including marketing, finance, and logistics.
  6. Stay up-to-date with industry trends, competitor activity, and best practices to inform business decisions.
  7. Lead and motivate a team to achieve sales targets, ensuring high levels of customer satisfaction and retention.
  8. Manage showroom operations, including inventory management, pricing, and stock control.
  9. Ensure compliance with company policies, procedures, and regulatory requirements.