
Customer Experience Specialist
2 days ago
Solutions-by-AI-Growth is a leading provider of business process outsourcing services. We are currently seeking a Customer Experience Specialist to join our team in Lahore District.
As a Customer Experience Specialist, you will be responsible for ensuring that our customers receive high-quality service. Your key responsibilities will include:
- Listening to calls and verifying customer interactions to ensure compliance with telecom regulations and company policies.
- Ensuring agents follow scripts, disclosure requirements, and compliance protocols.
- Maintaining detailed records of verified calls and submitting reports on findings to the QA Lead or Operations team.
- Tracking compliance scores and verification accuracy rates to ensure quality standards are met.
- Providing constructive feedback to agents regarding verification failures or compliance issues.
Our ideal candidate will have at least 02-2.5 years of experience in a BPO/call center, preferably in a QA, call auditing, or verification role. Experience in telecom campaigns is highly preferred.
We offer a competitive salary package and a dynamic work environment. If you are a motivated and detail-oriented individual looking for a challenging role, please apply now.
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Customer Experience Specialist
7 days ago
Lahore, Punjab, Pakistan Farani Taylor Solicitors Full timeFarani Taylor Solicitors is an international law firm that offers personalized legal services tailored to individual needs. We are seeking a skilled Customer Experience Specialist to join our team and contribute to our mission of delivering exceptional customer service.As a Customer Experience Specialist, you will be responsible for maintaining and improving...
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Customer Experience Specialist
2 days ago
Lahore, Punjab, Pakistan Mindbridge Full timeCustomer Experience Specialist (Non Voice)We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business...
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Customer Experience Specialist
2 weeks ago
Lahore, Punjab, Pakistan Mindbridge Full timeCustomer Experience Specialist (Non Voice)We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business...
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Customer Experience Specialist
2 weeks ago
Lahore, Punjab, Pakistan Mindbridge Full timeWho We AreWe are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive...
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Customer Experience Specialist
2 weeks ago
Lahore, Punjab, Pakistan ACCA Careers Full timeAbout UsWe are a dynamic and growing accountancy practice, dedicated to providing exceptional financial services to our clients. With a strong reputation in the industry, we are now looking for an experienced Customer Experience Specialist to manage all client complaints and ensure a high standard of service.Key ResponsibilitiesAct as the first point of...
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Customer Experience Specialist
1 week ago
Lahore, Punjab, Pakistan More Than Accountants Private Limited Full timeAbout Us:We are a dynamic and growing accountancy practice, dedicated to providing exceptional financial services to our clients. With a strong reputation in the industry, we are now looking for an experienced Customer Experience Specialist to manage all client complaints and ensure a high standard of service.Key Responsibilities:Act as the first point of...
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Dispatcher / Customer Service Executive
1 week ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeWe are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...
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Customer Experience Coordinator
6 days ago
Lahore, Punjab, Pakistan aesthetics lab by tibbi Full timeWe're on the lookout for a skilled Customer Experience Specialist to join our passionate and dynamic team at Aesthetics Lab by Tibbi in Lahore, Punjab.The successful candidate will have a strong background in customer service and communication, as well as a keen interest in the aesthetics and beauty industry.Job Description:Provide exceptional customer...
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Customer Experience Professional
3 days ago
Lahore, Punjab, Pakistan Mindbridge Full timeAt Mindbridge, we specialize in delivering exceptional customer experiences through our dedicated team of professionals. As a Customer Experience Specialist, you will play a vital role in ensuring our clients' needs are met with accuracy and efficiency.We pride ourselves on being an equal opportunity employer, fostering diversity and inclusion within our...
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Digital Customer Experience Arabic Specialist
7 hours ago
Lahore, Punjab, Pakistan Oxbridge Digital Full timeOxbridge Digital is a leading provider of digital services and solutions.Job Overview:We are seeking an Arabic-speaking customer service specialist to join our team in Saudi Arabia.This role involves providing top-notch customer support and resolving customer inquiries in a timely and efficient manner.The ideal candidate will have excellent communication...
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Customer Experience Specialist
2 weeks ago
Lahore, Punjab, Pakistan aesthetics lab by tibbi Full timeaesthetics lab by tibbi Lahore, Punjab, PakistanWe're on the lookout for 2 Customer Experience Girls to join our passionate and dynamic team at Aesthetics Lab If you love delivering exceptional customer service and are eager to be a part of a fast-growing aesthetic clinic, we want to hear from youWhat we're looking for:Previous experience in customer service...
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Customer Experience Specialist
6 days ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout UsContour Software has experienced remarkable growth over the past decade, expanding from a dozen people to over 2,000 staff across three cities. As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world.We attribute our...
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Customer Experience Specialist
6 days ago
Lahore, Punjab, Pakistan ibexl Full timeJob OverviewWe are seeking talented individuals to join our team as CX Solutions Experts. As a key member of our customer success team, you will play a vital role in delivering exceptional customer experiences through timely and effective resolutions to complex queries. This is an exciting opportunity for candidates who possess excellent written and verbal...
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Customer Experience Specialist
19 hours ago
Lahore, Punjab, Pakistan ibex Full timeJob Overview:We are seeking an experienced professional to lead our quality assurance efforts. As a Senior QA Manager, you will oversee the development and implementation of quality strategies, collaborate with cross-functional teams, and analyze data to drive continuous improvement.Primary Responsibilities:QA Strategy Development: Create and manage quality...
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Customer Support Specialist
1 week ago
Lahore, Punjab, Pakistan Beta Business Direct Full timeCustomer Support Specialist Beta Business Direct, Pakistan A reputed UK-based B2B service provider firm is looking for a female Customer Service Specialist who can deal with customers effectively and generate leads. A candidate must have hands-on experience in call center. Performance-based bonuses will also be given.Responsibilities:Influence customers and...
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Manager of Customer Experience
5 days ago
Lahore, Punjab, Pakistan M&S Ventures Full timeAbout the JobThis is a mid-senior level full-time job that requires strong customer satisfaction, communication, and customer service skills. The ideal candidate will have a Bachelor's degree in Business Administration, Customer Service, Communications, or a related field.You will be responsible for managing customer interactions, ensuring prompt and...
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Customer Experience Manager
4 days ago
Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full timeCustomer Experience ManagerServaid Pharmacy (Pvt) Ltd. is seeking a Customer Experience Manager to lead our Home Delivery team.Key Responsibilities:Ensure compliance with key performance indicators (KPIs) of the Home Delivery department.Achieve sales targets as per agreed plans through effective leadership and coaching.Handle inbound home delivery requests,...
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Customer Success Specialist
3 days ago
Lahore, Punjab, Pakistan RSF SOFT Full timeJob DescriptionThis is a full-time, on-site role located in Lahore for a Customer Sales Specialist. The ideal candidate will be responsible for engaging with potential and existing customers to identify their needs, provide information about our products and services, and close sales.The successful candidate will manage customer inquiries, provide excellent...
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Customer Services Specialist
7 days ago
Lahore, Punjab, Pakistan ibex Full timeibex. Pakistan is looking for a Customer Success Specialist for the Voice Program within the Operations department. The specialist will assist worldwide financial-services leading clients' customers with their queries and concerns, providing accurate resolutions as per defined processes via call. We seek individuals with experience in dealing with...
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Customer Experience Liaison
6 days ago
Lahore, Punjab, Pakistan BM Group Inc Full timeWe are seeking a Customer Experience Liaison to join our team at BM Group Inc. This is an exciting opportunity for a skilled professional to make a meaningful impact in the customer service industry.Job OverviewIn this role, you will be responsible for communicating with customers via phone, email, and chat, providing knowledgeable answers to questions about...