Logistics Customer Success Manager

4 days ago


Hyderabad City Taluka, Pakistan Kuehne & Nagel Logistics Full time
Operational Account Partnership Manager

Kuehne & Nagel Logistics is looking for a highly experienced Operational Account Partnership Manager to join our Air Logistics team. As a key member of this team, you will contribute your expertise and skills to deliver customer and operational excellence.

The ideal candidate will have strong stakeholder and customer relationship management skills, with the ability to work closely with internal stakeholders to drive customer operational excellence.

You will participate in customer implementation and onboarding processes to align service flexibility with process compliance. Additionally, you will serve as the bridge between the CCL team and customers to fulfill requirements while representing company interests.

  1. You will contribute to setting up standard operating procedures, reporting structures, and customer deliverables for service delivery monitoring and improvement identification.
  2. Initiate report automation for accuracy, consistency, and timeliness.


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