Channels Technical Support Specialist

4 hours ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

The role of Associate, Channels Technical Specialist involves providing technical support to clients, deepening product knowledge and introducing innovative ideas for automation and process improvements.

Responsibilities include serving as a product specialist, deepening product knowledge, introducing innovative ideas, addressing client questions and concerns efficiently, suggesting usability and quality improvements, coordinating with development teams, communicating client needs effectively, conducting UAT, collaborating on projects to enhance expertise and streamline processes.

Basic qualifications include a Bachelor's degree in Computer Science or a related technical field, excellent communication skills, basic knowledge of Web Service APIs and SQL, understanding of Operating Systems and programming languages like C#/Java/Python, detail-oriented with multitasking abilities, strong teamwork and adaptability to change, problem-solving, troubleshooting, and resourcefulness skills.

Preferred qualifications include experience in client support roles, knowledge of OData API and Web Services architecture.



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