Contact Center Representative

4 days ago

Lahore, Punjab, Pakistan beBeeCommunication Full time 3,200,000 - 4,800,000
Job Title: Contact Center Representative

This role involves providing exceptional customer service and support via phone, email, or chat.

We are seeking a highly motivated individual who can effectively handle administrative tasks, resolve customer complaints, and manage incoming communications.

Responsibilities:

  1. Handling customer inquiries and resolving issues in a timely and professional manner.

  2. Managing multiple priorities and meeting deadlines.

  3. Maintaining accurate records and databases.

  4. Updating reports and providing progress updates as required.

  5. Acquiring and analyzing data for report preparation.

  6. Performing other duties as requested by management.

Skills required:

  • Proficiency in MS Office and Excel.
  • Excellent communication and interpersonal skills.

Benefits:

  • Work-from-home policy.

We offer a dynamic work environment that values teamwork and collaboration.

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