IT Support Engineer

1 week ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Help Desk Technician

This Help Desk Technician role is designed to provide timely and effective technical support to end-users. The ideal candidate will have 1-3 years of experience in a technical support or IT help desk role, along with a Bachelor's degree in Computer Science, Information Technology, or a related field.

  • Respond to customer queries via chat, email, phone, or ticketing systems.
  • Troubleshoot technical issues related to hardware, software, networks, or other IT systems.
  • Log and track customer issues using a ticketing system and ensure proper documentation.

Required skills include proficiency with operating systems (Windows, macOS, Linux), understanding of networking principles, and experience with troubleshooting software applications and hardware systems.


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