Senior Business Development Specialist

The Business Operations Expert plays a pivotal role in bridging the gap between business needs and technical implementation. This role involves engaging with stakeholders, gathering and documenting requirements, supporting product development, and ensuring our products align with market demands and business goals.

• This is an exciting opportunity to join our organization as a Business Operations Expert where you will be responsible for driving business growth and improving operational efficiency.

1. Engage with stakeholders to gather detailed requirements and ensure alignment with business objectives.
2. Document requirements clearly and comprehensively to facilitate effective communication and implementation.
3. Conduct gap analysis to identify discrepancies between current product capabilities and market or customer requirements.
4. Create user stories and use cases to guide the development team and ensure product alignment with business needs.
5. Help prioritize the product backlog to ensure timely and effective product development.
6. Write functional specifications and collaborate with technical teams to translate business requirements into technical requirements.
7. Define acceptance criteria for new features and enhancements to ensure product quality and alignment with business needs.
8. Assist in developing test plans and cases to ensure comprehensive testing and validation.
9. Participate in user acceptance testing (UAT) to validate that the product meets business needs and requirements.
10. Conduct market research to understand industry trends, customer needs, and competitor offerings to inform product strategy.
11. Contribute to the product roadmap to ensure alignment with business goals and market demands.
12. Articulate the value proposition of new features or products to stakeholders to ensure buy-in and support.
13. Act as a bridge between technical and non-technical teams to facilitate effective communication and collaboration.
14. Facilitate workshops and training sessions to ensure stakeholder alignment and understanding.
15. Interact with customers to gather feedback on current products and understand their pain points.
16. Analyze customer feedback to identify opportunities for product improvements and new feature development.
17. Analyze and improve internal business processes to enhance efficiency and productivity.
18. Develop and maintain documentation standards to ensure consistency and clarity.
19. Plan deployments, considering the unique challenges of different customer environments to ensure successful implementation.
20. Work with customers to document their specific customization needs to ensure tailored solutions.
21. Help design and refine subscription models to ensure alignment with market demands and business goals.
22. Ensure SaaS products meet data security and compliance requirements to protect customer data and maintain trust.

We are looking for a highly skilled and experienced Business Operations Expert to join our team. If you have a passion for business operations and are looking for a challenging role, we encourage you to apply.

In return for your expertise, we offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.