Virtual Customer Experience Expert

2 weeks ago

Lahore, Punjab, Pakistan beBeeCustomer Full time 500,000 - 700,000

As a key member of our team, we are seeking an experienced Sales and Customer Service Representative to play a vital role in delivering exceptional customer experiences.

Key Responsibilities:
  • Respond promptly to customer inquiries via phone and text messages
  • Provide accurate service information and facilitate appointment scheduling
  • Utilize CRM tools to manage leads, track interactions, and log customer data
  • Ensure customer satisfaction by following up on post-service feedback

The ideal candidate will possess excellent communication skills, basic knowledge of vehicle types, and proficiency in CRM software.

They should be highly dependable, responsive, and able to multitask with a positive attitude, always looking for solutions to customer issues.

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