
Senior Technical Solutions Specialist
2 days ago
The Professional Services Engineer role involves delivering high-level technical support and guidance in the deployment and operation of software solutions. This dynamic role requires a strong background in client-facing roles, project management, and technical problem-solving.
Key Responsibilities- Implement products on customer infrastructure ensuring adherence to industry best practices.
- Utilize expertise in Data Privacy & Security, SQL/NoSQL databases, Linux, Networking, Cloud Platforms, Docker/Kubernetes, and Virtualization.
- Drive engagement with customers, ensuring successful project implementations, and work with them to understand their needs and provide expert support during product deployment and integration.
- Lead the planning, installation, configuration, and optimization of our software solutions in various client environments.
- Conduct training sessions for customers and provide ongoing support to resolve technical issues.
- Oversee project timelines, resources, and deliverables, ensuring objectives are met within deadlines.
- Collaborate with global teams across sales, marketing, product management, professional services, and engineering for a seamless customer lifecycle.
The ideal candidate will have a Bachelor's Degree in a technical field with 3+ years of experience in a client-facing technical role. They should possess strong technical expertise, excellent communication, leadership, and project management skills, as well as a passion for technology and teamwork-oriented attitude.
BenefitsThis role offers opportunities for growth and development, and we are looking for someone who is passionate about technology and wants to make a difference in the industry.
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