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Strategic Relationship Development Manager

1 week ago

Peshawar City Tehsil, Pakistan Standard Chartered Full time
Role Overview

As a Senior Relationship Manager Priority Banking, you will be responsible for cultivating and maintaining high-profile client relationships to drive business growth and achieve the Bank's strategic objectives. You will provide exceptional customer service by offering tailored financial solutions while ensuring operational risk management and compliance with regulatory requirements.

Key Responsibilities
  1. Identify and acquire new Priority Qualified Clients to expand our portfolio.
  2. Provide top-notch service to clients from assigned portfolios, including dormancy removal and service requests.
  3. Develop and implement cross-selling strategies to increase sales of relevant products to existing clients.
  4. Increase wealth management penetration in assigned portfolios by adding new Wealth Management clients.
  5. Migrate clients to digital channels for routine banking transactions, improving efficiency and reducing costs.
  6. Effectively convert assigned leads into profitable relationships.
  7. Maintain regular client contact according to prescribed guidelines, fostering strong relationships and identifying opportunities for growth.
  8. Implement targeted Client Journey interventions for Priority Banking clients.
Key Stakeholders

Branch Operations, Centralized Operations, Segments, Products, Client Experience, HR, Client Acquisition, Client Care Centre