
Operational Improvement Analyst
6 days ago
About the Role
We are seeking an Operational Improvement Analyst to join our team, responsible for analyzing contact center performance and identifying opportunities for improvement. The successful candidate will possess excellent analytical skills, ability to communicate complex ideas effectively, and a passion for driving operational excellence.
Responsibilities- Contact Center Analysis: Analyze contact center data to identify trends and areas for improvement, developing data-driven recommendations for enhancement.
- Escalation Management: Manage and resolve escalations from various channels, ensuring timely and satisfactory resolution for customers.
- Quality Evaluation: Evaluate consumer data and agent interactions to measure service skills and policy adherence, providing actionable feedback for improvement.
- Process Improvement: Develop and implement recommendations for continuous process improvement, enhancing overall efficiency and effectiveness.
To succeed in this role, you will require excellent analytical skills, strong communication and interpersonal skills, and the ability to work collaboratively with stakeholders. A background in operations management or a related field is highly desirable.
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Corporate Improvement Analyst
2 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeAbout the JobWe are seeking a highly skilled Assistant Business Analyst to join our team at Translation Empire.This is an exciting opportunity for a motivated individual to drive business growth by analyzing corporate procedures, identifying areas for improvement, and creating optimization plans.Responsibilities include:Conducting market research to stay...
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Strategic Business Improvement Lead
2 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeJob OverviewWe are seeking a highly motivated and experienced Assistant Business Analyst to join our team at Translation Empire PK. As a key member of our operations team, you will be responsible for driving business growth and improvement through strategic analysis and process optimization.Key ResponsibilitiesDevelop and implement business strategies to...
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Business Analyst Professional
2 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeJob DescriptionAbout This Opportunity:We are seeking a highly skilled Assistant Business Analyst to join our team at Translation Empire PK. As a key member of our operations team, you will be responsible for driving business growth and improvement through strategic analysis and process optimization.
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Clinical Data Analyst Team Lead
2 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeClinical Data Analyst Team Lead Job DescriptionWe are seeking a highly skilled Clinical Data Analyst Team Lead to join our team. As Clinical Data Analyst Team Lead, you will be responsible for leading a team of clinical data analysts, ensuring that all data is accurate and up-to-date.Your daily duties will include analyzing large datasets, identifying trends...
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Business Process Improvement Manager
3 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAbout the RoleThe successful candidate will be responsible for formulating strategy, improving performance, procuring materials and resources, and securing compliance.Key ResponsibilitiesEnsure all operations are conducted in a cost-effective manner.Improve operational management systems, processes, and best practices.Monitor financial data to improve...
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Organizational Improvement Specialist
6 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeDevelop and maintain detailed knowledge of business operations, including processes, systems, and organizational structures.Conduct thorough analyses of business needs and identify opportunities for improvement.Collaborate with cross-functional teams to develop and implement solutions that meet business requirements.Evaluate the impact of proposed changes on...
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Financial Data Analyst
2 weeks ago
Rawalpindi Cantonment, Pakistan FGK Back Office Services (Private) Limited Full timeVACANCY ANNOUNCEMENT - FINANCIAL DATA ANALYSTCompany Oversight:A London based asset Management Company established its office in Islamabad in 2021. The office has seen rapid growth over the last 12 months and continues to grow in 2024. The company also provides middle and back office services to our other office in Monaco and Switzerland. London is the...
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Technical Service Desk Analyst
2 weeks ago
Rawalpindi Cantonment, Pakistan Riphah University Full timeAbout the Role:Riphah University is seeking a Technical Service Desk Analyst to join our IT support team. As a Technical Service Desk Analyst, you will provide technical support services to students, faculty, and staff, including troubleshooting, resolving technical issues, and maintaining accurate records.About the Role: This is an exciting opportunity for...
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Supply Chain Analyst
3 weeks ago
Rawalpindi Cantonment, Pakistan Metropolitan Warehouse & Delivery Corp - PK Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Metropolitan Warehouse & Delivery Corp - PKBusiness Technologies | Human Resources Strategist | Competitive MarketingLocation: Civic Center , Phase IV , Bharia Town , RawalpindiTime: 5pm-2amJob Summary:We are seeking a Supply Chain Analyst to oversee and optimize...
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Supply Chain Analyst
3 weeks ago
Rawalpindi Cantonment, Pakistan Metropolitan Warehouse & Delivery Corp - PK Full timeDirect message the job poster from Metropolitan Warehouse & Delivery Corp - PKBusiness Technologies | Human Resources Strategist | Competitive MarketingLocation: Civic Center, Phase IV, Bharia Town, RawalpindiTime: 5pm-2amJob Summary:We are seeking a Supply Chain Analyst to oversee and optimize supply chain operations. The ideal candidate will have a strong...
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Search Engine Analyst
1 week ago
Rawalpindi Cantonment, Pakistan Solutionica Full timeSolutionica is hiring a Search Engine Analyst to join our team. The ideal candidate will have a strong background in analyzing and optimizing websites for search engines.ResponsibilitiesConduct site audits and provide recommendations for improvementMonitor and analyze ongoing SEO resultsStay up-to-date with the latest SEO trends and best practicesAbout the...
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Business Process Improvement Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan Partex Full timeAbout the RoleThis Operations Manager position requires a strong leader who can motivate and inspire a diverse workforce. The ideal candidate will have proven experience in a managerial role within the automotive parts industry and possess excellent organizational and problem-solving abilities.Main Responsibilities:Lead the sales team to achieve sales...
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Senior Financial Analyst
7 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeKey Responsibilities:Oversee and ensure accuracy in payroll processes, approve calculations after relevant verifications, and reconcile payroll data.Supervise disbursement of salaries and manage relationships with banking partners as an approver.Lead audits of financial statements, sales, and operational expenses.Check and verify the audit report prepared by...
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Actuarial Change Analyst
4 weeks ago
Rawalpindi Cantonment, Pakistan Worldpakistan Full timeActuarial Change Analyst (Remote) | remotejobsOur vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our client's operations. A business that has been described as home by existing employees, we drive a culture that...
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Acquisition Analyst
1 day ago
Rawalpindi Cantonment, Pakistan Acemoneytransfer Full timeGet AI-powered advice on this job and more exclusive features.Who we are:ACE Money Transfer is a UK-based company headquartered in Manchester, United Kingdom. ACE Money Transfer is an online remittance services provider from the UK, Europe, Canada, & Australia. ACE Money Transfer is part of the ACE Group of companies, which has a diversified portfolio...
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Customer Service Performance Analyst
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob DescriptionWe are looking for a skilled Customer Service Performance Analyst to join our team. The successful candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest standards of service quality and compliance.Key Responsibilities:Monitor and analyze customer interactions to identify areas for...
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Financial Data Analyst
2 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeFinancial Operations RoleThis role involves performing various financial tasks, including attendance verification, salary disbursement, and financial analysis. The ideal candidate will have strong analytical skills and attention to detail.Key ResponsibilitiesCore TasksVerify attendance records and make corrections for payroll purposes.Process salary...
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Business Process Analyst
2 weeks ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeJob DescriptionWe are seeking an experienced Operational Excellence Specialist to join our team. As an Operational Excellence Specialist, you will be responsible for analysing business processes and implementing improvements to enhance efficiency and effectiveness.Key Responsibilities:Analyse business processes and identify areas for improvementDevelop and...
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Clinical Process Improvement Analyst
1 week ago
Rawalpindi Cantonment, Pakistan HHCC Full timeBenefits and DetailsSalary ranges from Rs. 20,000 to Rs 35,000 monthly based on experience as a clinicianFull-time position with timings from 08:00 PM to 04:00 AMSpoken English proficiency required; references must be provided
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Customer Interaction Analyst
8 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeWe are seeking a detail-oriented Customer Interaction Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance.Key Responsibilities:Monitor inbound and outbound calls to assess employee performance and service quality.Evaluate customer interactions based on accuracy, communication skills, and...