Contact Centre Team Manager

Inbound centres receive calls from customers and clients, e.g. queries, requests, orders and complaints. Outbound centres contact potential customers and clients with the aim of gathering information or selling a product.Typical work activities vary according to the type of centre but, generally speaking, tasks will involve:Setting and meeting performance...

About the RoleWe are seeking a highly skilled Call Center Manager to lead our team at Verticity (Pvt) Ltd. in Karachi, Pakistan. As a key member of our organization, you will be responsible for the daily management of our call centre.Key Accountabilities:Effective Day-to-Day Operations Management;Setting and Achieving Performance Targets;Managing Change to...

ResponsibilitiesManage the overall performance of the call centre, ensuring high-quality service delivery and meeting productivity targets.You will work closely with supervisors and team leaders to achieve these goals. Additionally, you will analyze metrics to identify trends and implement strategies for growth.

Job Title: Call Centre Operations ManagerAbout the CompanyJagah Online is a leading online platform that provides innovative solutions to businesses and individuals. We are seeking a highly skilled Call Centre Operations Manager to join our team and lead our customer support operations.Key Responsibilities:Manage a team of call centre executives to deliver...

Company Overview: As an Operational Manager, you will be part of a dynamic team responsible for ensuring seamless communication with customers.Key Responsibilities include managing centre performance, coaching staff, analyzing data, and identifying areas for improvement.

Job SummaryWe are seeking an experienced Warehouse Team Lead to join our team at Chase Value Centre. As a key member of our warehouse team, you will play a critical role in leading and motivating a team of warehouse staff to achieve productivity targets and ensure the efficient operation of our warehouse functions.Key Responsibilities:Lead and motivate a...

Company Overview: Chase Value CentreChase Value Centre is a leading provider of innovative solutions for businesses looking to grow their online presence. We are dedicated to delivering exceptional results through our expertise in e-commerce, digital marketing, and sales.We are currently seeking an experienced Online Sales Manager to join our team and help...

About Sybrid (Pvt) LtdWe are a leading organization that operates contact centres to provide exceptional customer experiences.

Carrying out all Contact Centre Technical Support related operations successfully in an organized manner, meeting with internal targets of maintaining service level and external targets of offering beyond par quality service exceeding the customers' expectations.Ensuring minimum resolution time and also meeting benchmark for response time and other...

Job SummaryWe are seeking a highly skilled Contact Centre Team Manager to join our team at Sybrid (Pvt) Ltd.As a key member of our Contact Centre, you will be responsible for overseeing the day-to-day operations of our technical support team, ensuring exceptional service levels, and driving continuous improvement in response times and resolution rates.You...

Muslim Welfare Centre is an NGO inviting applications for the position of Finance Manager. Applicants should have a Master's or at least a Bachelor's degree in a relevant field with a minimum of 10 years of prior experience in a similar position.Minimum RequirementsApplicants must possess the following qualifications:Master's or Bachelor's degree in a...

Ecommerce Growth RoleWe are looking for a talented Ecommerce Growth Manager to join our team at Chase Value Centre. The successful candidate will be responsible for developing and implementing growth strategies that increase online sales and revenue. This is an exciting opportunity for someone who is passionate about digital marketing and has a proven track...

GCS Pvt Ltd is looking for a skilled Contact Center Solutions Expert to manage our Avaya systems. The successful candidate will have hands-on experience with Avaya Aura Enterprise Contact Center Servers.Main responsibilities include:Implementation and maintenance of Avaya IP Office productsConfiguration and management of Avaya Contact Recorder and...

About UsChase Value Centre is a dynamic and growing company that prides itself on providing high-quality products and services to its customers. We are seeking an experienced Inventory Management Specialist to join our team and play a critical role in ensuring the accurate and timely management of our inventory.Key Responsibilities:Manage the inventory of...

Muslim Welfare Centre seeks a Finance Manager to oversee our financial activities.Main ResponsibilitiesCoordinate meetings with staff and external parties.Create and distribute agendas.Document meeting minutes effectively.Manage full accounting and financial reporting on computer systems.Candidates should hold a Master's or Bachelor's degree in a relevant...

Maintenance Manager at Chase Value CentreWe are seeking a skilled Maintenance Manager to join our team at Chase Value Centre.About the RoleThe successful candidate will be responsible for developing maintenance procedures and ensuring their effective implementation. This includes conducting regular inspections of facilities to identify and resolve any issues...

Maintenance Manager Chase Value Centre, Pakistan Responsibilities:Develop maintenance procedures and ensure implementationCarry out inspections of the facilities to identify and resolve issuesCheck electrical systems of buildings to ensure functionalityPlan and oversee all repair and installation activitiesKeep maintenance logs and report on daily...

About the RoleWe are seeking a highly organized and detail-oriented Logistics Operations Manager to join our team at Chase Value Centre. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our warehouse and logistics functions.Key Responsibilities:Plan, coordinate and monitor the receipt, order assembly...

At Contact Plus (Pvt) Limited, we are seeking an exceptional Strategic Business Development Manager to lead our marketing efforts. As a key member of our team, you will be responsible for developing and implementing brand experience strategies that drive business growth.Key Responsibilities:Conduct primary research to understand the market and develop...

Ecommerce Manager Chase Value Centre, Pakistan Responsibilities:Develop strategies and campaigns to drive online traffic to the company's website and social media.Improve website's content, propose ideas for increasing website sales, increase organic traffic to website.Develop and implement general online marketing strategies for the products.Job...