Account Opening Team Lead

2 days ago


Karachi, Sindh, Pakistan Habib Bank AG Zurich Full time
Job Description:

This is a mid-senior level full-time role in the finance department at Habib Bank AG Zurich. The ideal candidate will have a strong background in client onboarding and related activities, with advanced technical experience.

The successful candidate will be responsible for serving as a team leader of outsourcing account opening and maintenance activities in Canada under TBS - International. This includes digital reconciliation of account opening forms and documentation, changes/amendments in account information, and periodic review and updating of process manuals.

The role also involves assisting the service quality manager in developing and implementing service quality standards, ensuring customer complaints are attended to promptly, and evaluating and improving service quality levels on a continual basis.

The successful candidate will have a bachelor's degree, relevant experience in client onboarding and related activities, and advanced technical experience in client onboarding, KYC, and account review and information updating.



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