Genesys Operations Expert

About the RoleWe are seeking an experienced Genesys Cloud Support Expert to join our team at UNAVAILABLE. In this position, you will be responsible for providing expert-level support for our global telephony and contact center operations. Your primary focus will be on troubleshooting and resolving complex Genesys-related issues.Key ResponsibilitiesProvide...

Overviewibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across...

ResponsibilitiesThis role requires a high level of technical expertise and the ability to work effectively in a fast-paced environment. Key responsibilities include:Administration and troubleshooting of Genesys cloud systems.Supporting multiple platforms and expanding knowledge as required.Performing daily, weekly, and monthly system performance checks.The...

OverviewIn this role as Telecom Operations Specialist, you will play a critical part in ensuring the smooth operation of global telephony and contact center services at UNAVAILABLE. Your responsibilities will include acting as the primary point of contact for all Genesys cloud solution-related requests, whether they are questions or...

Job DescriptionWe are seeking an experienced Telecom Engineer to join our team. As a key member of our Central Genesys cloud team, you will be responsible for supporting global telephony and contact center operations.Acting as the point of contact for daily Genesys cloud issues and concerns.Supporting Genesys Operations as Tier-2 and Tier-3.Troubleshooting...

Job OverviewThis role involves providing technical support and administration for Genesys cloud-based contact center solutions. The successful candidate will be responsible for troubleshooting day-to-day operational issues, coordinating with global teams, and meeting service level targets.Key Responsibilities:Acting as Point of Contact (POC) for daily...

Job DescriptionThis Telecom Engineer position requires a strong background in telecommunications, IT, and cloud-based contact center solutions. The ideal candidate will have experience in administration, troubleshooting, and day-to-day operational issue resolution.Key Responsibilities:Acting as Point of Contact (POC) for daily Genesys cloud issues and...

Silverlight Expert Network LLC is looking for a highly motivated Research Operations Specialist to help us unlock community knowledge in a new way.About the JobIn this commission-based role, you will be responsible for sourcing and connecting industry experts with our clients. As a Research Operations Specialist, you will need to send emails, message...

OverviewThis is a challenging role that involves supporting global telephony and contact center operations. The successful candidate will be responsible for acting as the point of contact for all Genesys cloud-related requests, including troubleshooting and administration tasks.The ideal candidate will have strong technical skills and the ability to work...

Operations Efficiency ExpertThe Operations Efficiency Expert will be responsible for driving efficiency and effectiveness across various operations processes. They will analyze current processes, identify areas for improvement, and implement changes to optimize performance.Main ResponsibilitiesAnalyze current processes and identify areas for...