Air Travel Consultant

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Purpose

To deliver exceptional customer service and maximize sales revenue by providing detailed information on flight fares, issuing tickets, and promoting related products.

Key Responsibilities:
  • Ensure a high level of customer satisfaction by offering personalized assistance, providing details on Emirates fares, and actively selling relevant products.
  • Issue Emirates tickets while adhering to airline rules and regulations, ensuring customer requests are met with excellent service.
  • Promote additional revenue streams by offering options on Skywards membership, DBB Dubai stopovers, hotel bookings, and upgraded fares.
  • Stay up-to-date on Emirates Group news and updates to maintain professional standards and ensure relevant company knowledge is applied.
  • Maintain accurate records of ticket-related documentation, update timetables, and ensure brochures and promotional materials are displayed prominently.
  • Collaborate with the Customer Sales & Service Team Leader to close end-of-day sales and process banking transactions.
  • Support Travel Agents in making bookings with special arrangements, advising on quoting special fares, and completing ticketing formalities.


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