Night Shift Customer Engagement Specialist

4 days ago


Rawalpindi Cantonment, Pakistan Practice Perfect: Solutions and Services Full time
About Practice Perfect Solutions and Services

We are a leading organization in the BPO industry, dedicated to delivering exceptional solutions to clients worldwide.

Job Title: Sales and Support Expert

Job Summary:

  • This role involves interacting with customers to understand their needs and provide tailored solutions to meet those requirements.

Key Responsibilities:

  • Analyze customer concerns and provide solutions that meet their needs.
  • Collaborate with internal teams to ensure timely resolution of customer complaints.
  • Develop and implement strategies to improve customer satisfaction.

Requirements:

  • Excellent communication and interpersonal skills.
  • Prior experience in sales or customer support roles.
  • Ability to work in a fast-paced environment and adapt to changing situations.


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