
Client Relations Director
6 days ago
We are seeking an experienced Client Servicing Lead to drive business growth and lead high-performing teams at Nativ Global.
About the RoleThe ideal candidate will have a deep understanding of client objectives, challenges, and needs, enabling them to deliver tailored solutions. They will lead, mentor, and develop a team of client servicing executives to ensure exceptional performance and career development.
Key responsibilities include overseeing project planning, execution, and delivery, developing strategic plans to enhance client satisfaction, driving account growth, and improving services. The successful candidate will serve as the primary point of contact for key clients, facilitating clear communication between clients and internal teams.
Responsibilities also include addressing client issues promptly, ensuring positive outcomes and maintaining trust. Additionally, they will prepare detailed reports on project status, performance metrics, and client feedback to inform improvement initiatives.
- Mid-Senior level expertise in client relationship management, team leadership, and project delivery.
- Excellent communication, problem-solving, and interpersonal skills.
- Ability to work collaboratively with cross-functional teams and drive business growth.
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